INFORMATION TECHNOLOGY MANAGER- UNCLASSIFIED
Apply NowCompany: City of Cincinnati, OH
Location: Cincinnati, OH 45238
Description:
Salary : $99,054.19 - $137,464.95 Annually
Location : Ohio 45202, OH
Job Type: Full-time Unclassified
Job Number: 25-01604 (U)
Department: Enterprise Technology Solutions
Opening Date: 04/25/2025
Closing Date: 5/16/2025 11:59 PM Eastern
General Statement of Duties
We are seeking a highly skilled and motivated IT Manager to lead and facilitate a range of critical IT functions, including IT project management, IT policy creation, digital transformation, risk management, change management, data analytics, and IT governance. This leadership role will be essential in helping grow and mature our Project Management Office (PMO) while fostering an innovative culture within the organization. The ideal candidate will work closely with the Director of IT to drive continuous improvement and technological advancements that align with business objectives.
This employee directs, manages, supervises, and coordinates the activities and operations of the assigned division within the Regional Computer Center. Employee coordinates assigned activities with other divisions, departments, and outside agencies and provides highly responsible and complex administrative support to the Regional Computer Center Manager. Performs related duties as required.
Key Responsibilities:
IT Project Management & PMO Growth:
Digital Transformation:
Change Management:
Data Analytics:
IT Governance:
Innovation & Culture Building:
Minimum Qualifications (KSAs)
(Illustrative only. Any one position may not require all of the listed KSAs nor do the listed examples include all the KSAs which may be required.)
Knowledge of:
Principles and practices of program development and administration.
Principles and practices of municipal budget preparation and administration.
Principles of management, supervision, training, and performance evaluation.
Pertinent federal, state, and local laws, codes, and regulations.
Information technology systems, hardware and software; implementation of systems.
Mainframe, personal computer, client-server operations, and local/wide-area networks.
State-of-the-art computer software/hardware for geographic information systems.
Data conversion activities and geographic information systems.
Complex information directly related to assigned area of responsibility.
Skill to:
Operate appropriate computer equipment; use properly all related hardware and software.
Operate assigned vehicle in the course of duty.
Ability to:
Implement and maintain positive employee relations.
Promote and maintain highest integrity throughout all personnel.
Analyze and manage effective EEO/AA programs.
Oversee, direct and coordinate the work of lower level staff.
Select, supervise, train, and evaluate staff.
Participate in the development and administration of division goals, objectives, and procedures.
Prepare and administer large program budgets.
Prepare clear and concise administrative and financial reports.
Analyze problems, identify alternative solutions, and project consequences of proposed actions, and implement recommendations in support of goals.
Research, analyze, and evaluate new service delivery methods and techniques.
Interpret and apply federal, state, and local policies, laws, and regulations.
Communicate clearly and concisely, both orally and in writing.
Effectively communicate complex technical information.
Lead and manage major projects.
Establish and maintain effective working relationships with those contacted in the course of work.
Examples of Work Performed:
(Illustrative only. Any one position within this classification may not include all of the duties listed nor do the listed examples include all of the tasks which may be performed.)
Assumes management responsibility for assigned services and activities of the Regional Computer Center.
Manages and participates in the development and implementation of goals, objectives, policies, and priorities for assigned programs; recommends and administers policies and procedures.
Monitors and evaluates the efficiency and effectiveness of service delivery methods and procedures; recommends, within departmental policy, appropriate service and staffing levels.
Plans, directs, coordinates, and reviews the work plan for assigned staff; prioritizes and assigns work activities, projects, and programs; reviews and evaluates work products, methods, and procedures; meets with staff to identify and resolve problems.
Selects, trains, motivates, and evaluates assigned personnel; provides or coordinates staff training; works with employees to correct deficiencies; ensures that all City human resources policies are followed; implements discipline and termination procedures.
Oversees and participates in the development and administration of the division's annual budget; participates in the forecast of funds needed for staffing, equipment, materials, and supplies; monitors and approves expenditures; implements adjustments.
Serves as the liaison for the assigned division with other divisions, departments, and outside agencies; negotiates and resolves sensitive and controversial issues.
Serves as staff on a variety of boards, commissions, and committees; prepares and presents staff reports and other necessary correspondence.
Provides leadership in the development of information technology plans and related strategic plans.
Participates in RFP processes to procure hardware, software, supplies, or services; review, and approves purchases through previously established contracts.
Supervises and be responsible for specific City computer systems, such as payroll, water billing, finance, RCC client billing, etc.
Reports to the CAGIS Board regarding CAGIS matters on behalf of the RCC Director; provides staff support for CAGIS Board.
Participates in CAGIS Technical Advisory Committee meetings.
Act as a liaison between the CAGIS Board, the Technical Advisory Committee and various other groups.
Assist those contacted in the course of duty in an effective, efficient and professional manner.
Required Education and Experience
Transcripts must be attached to your application.
Each applicant must have a bachelor's degree from an accredited college or university with major course work in information systems, management, business administration, engineering, geography, or a related field required and seven years of experience of which five years of must in project management or supervisory experience at the mid-management level.
Education may be substituted for experience and relevant and specific experience may be substituted for education at the discretion of the hiring authority.
OTHER REQUIREMENTS
Must have a valid Driver's License.
Must be an excellent communicator and team builder.
MILITARY EDUCATION & EXPERIENCE EVALUATION
Military education and experience may be substituted for college level course work at the lower and upper division baccalaureate and graduate levels and apprenticeship training at the vocational certificate level on a case by case basis based on the American Council on Education (ACE) Military Guide recommendations. Candidates must attach their Joint Services Transcripts evaluated by the American Council on Education (ACE) if they would like military course work to be considered as part of the application review. Please follow the link below for additional information.
Working and Physical Conditions
Environmental Conditions: Office environment; exposure to computer screens; travel to various locations within the City.
Physical Conditions: Duties require maintaining physical condition necessary for sitting, standing and walking for prolonged periods of time; light lifting and carrying; manual dexterity required; must be able to operate assigned vehicle.
Supervision Exercised:
Exercises direct supervision over supervisory, professional, technical, and clerical staff.
HR Contact: gustavo.rodriguez@cincinnati-oh.gov
The below information is solely intended as a summary of the benefits available and is subject to change. Not all benefits listed are available for every position. Benefits can vary depending on applicable labor agreements and/or salary plan. For specific questions, contact the HR Contact indicated on the Job Posting.
The City of Cincinnati offers its employees competitive salaries and a comprehensive benefit package designed to actively attract and retain quality employees' to add additional value to the City of Cincinnati's workforce. A summary of these benefits for full-time employment is listed below. This is a general listing of benefits for all employees and is not intended to be a comprehensive listing for all bargaining units.
The City offers a variety of training programs, ranging from job-specific skills such as computer and equipment instruction, to helping supervisors improve their management techniques.
Equal Employment Opportunity
The City of Cincinnati is dedicated to providing equal employment without regard to race, gender, age, color, religion, disability status, marital status, sexual orientation or transgendered status, or ethnic, national or Appalachian origin, or on the basis of any other category protected under federal, state and local laws.
Holidays
The City of Cincinnati has 11 paid holidays annually that include:
New Year's Day
Martin Luther King Day
President's Day
Memorial Day
Juneteenth
Independence Day
Labor Day
Veterans' Day
Thanksgiving Day
Day after Thanksgiving
Christmas
Health Insurance
The City of Cincinnati 80/20 offers 3 medical plans to all full time City of Cincinnati employees and eligible dependents: the 80/20 PPO medical plan, the HDHP medical plan with an HSA contribution, and a Health Reimbursement Arrangement for those enrolled on another non-city eligible group plan.
Eligible dependents include:
Legal Spouse or Equal Partner
Child (natural child, adopted child, and/or child who the group has determined is covered under a "Qualified Medical Child Support Order")
Step-child
Child for whom the employee or employee's spouse/equal partner is a legal guardian
Basic Life Insurance
A $50,000 Basic Life Insurance policy is paid for by the City for certain eligible employees. Full time employees not eligible for the City-paid basic life insurance policy are generally provided a similar benefit through their union group.
Supplemental Life, Long Term Disability, Accident & Critical Illness Insurance
Most full time City employees are eligible to participate in a supplemental life insurance program, a long term disability plan, and accident and critical illness insurance programs at their own expense. Premiums are determined by age, amount of coverage, and various additional factors.
Flexible Benefits Plans
Healthcare Flex Spending Account
City employees can participate in the Healthcare Flex Spending Account that can be used to pay out-of-pocket medical, prescription, dental, and vision care expenses for employees and family members.
Dependent Care Flex Spending Account
City employees can participate in a Dependent Care Flex Spending Account that can be used to pay work-related dependent care expenses. Participants can set aside money each year through pre-tax payroll deductions to pay for these expenses.
Transportation Expense Reimbursement Account
City employees can participate in a Transportation Expense Reimbursement Account (TERA) that can be used to reimburse expenses related to traveling to and from work. Participants can set-up a pre-tax payroll deduction up to an IRS regulated amount.
Healthy Lifestyles Program
City employees can voluntarily participate in a wellness incentive program that encourages and rewards employees and their spouses/equal partners for making positive choices for better health. The City of Cincinnati will contribute up to $300/year to a Health Reimbursement Account for each the employee and their spouse/equal partner for meeting specified program goals. These dollars can be used to offset qualified out-of-pocket medical expenses.
Integrated Health Reimbursement Arrangement (HRA)
This is a voluntary program that serves as an alternative healthcare option to traditional medical plans. If you have alternate group health coverage available to you through a spouse, equal partner, another job, or a non-city retirement plan, you may be eligible for this plan which reimburses you for the difference in premiums between the plans and your covered out of pocket expenses on the other plan.
Retirement Plan
The City provides a defined benefit pension plan for part-time and full-timeemployees. New hires and re-hired employees are required to participate in the City of Cincinnati's Retirement System (CRS), regardless of previous participation in an Ohio State pension system or any another state or federal pension system. CRS is funded by employer and employee contributions, and investment returns from plan assets. CRS provides retirement and health care benefits subject to eligibility requirements. The following groups are excluded from participation in CRS: Mayor and Members of City Council; Sworn Police & Fire; Police Recruits; and Rehired Ohio Police & Fire Retirees.
Deferred Compensation
As an Ohio government employer, the City offers employees the ability to participate in a 457(b) tax-deferred retirement savings plan. The City makes an annual match to your 457(b) of up to $750, or as otherwise specified in applicable regulations and union contracts.
01
Which best describes your highest level of education completed?
02
Do you possess a bachelor's degree or higher from an accredited college or university with major course work in information systems, management, business administration, engineering, geography, or a related field?
03
Specifically, what educational degree(s) do you possess?
04
How many years of relevant experience do you possess? This must be reflected on your application.
05
How many years of experience in project management or supervision at the mid-management level (or above) do you possess? This must be reflected on your application.
Required Question
Location : Ohio 45202, OH
Job Type: Full-time Unclassified
Job Number: 25-01604 (U)
Department: Enterprise Technology Solutions
Opening Date: 04/25/2025
Closing Date: 5/16/2025 11:59 PM Eastern
General Statement of Duties
We are seeking a highly skilled and motivated IT Manager to lead and facilitate a range of critical IT functions, including IT project management, IT policy creation, digital transformation, risk management, change management, data analytics, and IT governance. This leadership role will be essential in helping grow and mature our Project Management Office (PMO) while fostering an innovative culture within the organization. The ideal candidate will work closely with the Director of IT to drive continuous improvement and technological advancements that align with business objectives.
This employee directs, manages, supervises, and coordinates the activities and operations of the assigned division within the Regional Computer Center. Employee coordinates assigned activities with other divisions, departments, and outside agencies and provides highly responsible and complex administrative support to the Regional Computer Center Manager. Performs related duties as required.
Key Responsibilities:
IT Project Management & PMO Growth:
- Lead and manage the planning, execution, and delivery of IT projects on time, within scope, and on budget.
- Collaborate with IT Director to develop the Project Management Office (PMO), ensuring standardized processes, best practices, and successful outcomes.
- Develop, implement, and optimize project management methodologies, including Agile and Waterfall, across the organization.
- Monitor and report on project progress, identify risks, and implement mitigation strategies to ensure success.
- Provide mentorship and guidance to PMO staff, fostering a culture of continuous learning and excellence.
Digital Transformation:
- Lead digital transformation initiatives to enhance operational efficiency, improve customer experiences, and drive innovation within the organization.
- Identify new opportunities for digital advancements, working with stakeholders to prioritize projects and integrate new technologies.
- Support the Director of IT in implementing cutting-edge solutions that align with business strategies.
Change Management:
- Oversee the change management process to ensure the smooth and successful implementation of new technologies, policies, and procedures.
- Work closely with stakeholders to design and execute change management strategies that minimize disruption and ensure user adoption.
- Coordinate the training and support for staff during transitions to new systems or processes.
Data Analytics:
- Lead the collection, analysis, and interpretation of data to support strategic initiatives and business decision-making.
- Develop and implement data-driven solutions that improve operational efficiencies and drive innovation.
- Ensure data quality and security, and that all data analytics practices comply with industry regulations.
IT Governance:
- Ensure compliance with IT governance frameworks, ensuring IT resources are used efficiently and effectively to meet business goals.
- Work closely with leadership to maintain accountability for IT operations and ensure IT aligns with organizational objectives.
- Regularly review IT performance, identifying opportunities for improvement and implementing solutions to enhance governance practices.
Innovation & Culture Building:
- Collaborate with the Director of IT to foster a culture of innovation across the IT department and organization.
- Encourage and support the exploration of new technologies, tools, and approaches that drive organizational growth.
- Inspire and guide the IT team in finding creative solutions to challenges and continuously improve existing processes and systems.
Minimum Qualifications (KSAs)
(Illustrative only. Any one position may not require all of the listed KSAs nor do the listed examples include all the KSAs which may be required.)
Knowledge of:
Principles and practices of program development and administration.
Principles and practices of municipal budget preparation and administration.
Principles of management, supervision, training, and performance evaluation.
Pertinent federal, state, and local laws, codes, and regulations.
Information technology systems, hardware and software; implementation of systems.
Mainframe, personal computer, client-server operations, and local/wide-area networks.
State-of-the-art computer software/hardware for geographic information systems.
Data conversion activities and geographic information systems.
Complex information directly related to assigned area of responsibility.
Skill to:
Operate appropriate computer equipment; use properly all related hardware and software.
Operate assigned vehicle in the course of duty.
Ability to:
Implement and maintain positive employee relations.
Promote and maintain highest integrity throughout all personnel.
Analyze and manage effective EEO/AA programs.
Oversee, direct and coordinate the work of lower level staff.
Select, supervise, train, and evaluate staff.
Participate in the development and administration of division goals, objectives, and procedures.
Prepare and administer large program budgets.
Prepare clear and concise administrative and financial reports.
Analyze problems, identify alternative solutions, and project consequences of proposed actions, and implement recommendations in support of goals.
Research, analyze, and evaluate new service delivery methods and techniques.
Interpret and apply federal, state, and local policies, laws, and regulations.
Communicate clearly and concisely, both orally and in writing.
Effectively communicate complex technical information.
Lead and manage major projects.
Establish and maintain effective working relationships with those contacted in the course of work.
Examples of Work Performed:
(Illustrative only. Any one position within this classification may not include all of the duties listed nor do the listed examples include all of the tasks which may be performed.)
Assumes management responsibility for assigned services and activities of the Regional Computer Center.
Manages and participates in the development and implementation of goals, objectives, policies, and priorities for assigned programs; recommends and administers policies and procedures.
Monitors and evaluates the efficiency and effectiveness of service delivery methods and procedures; recommends, within departmental policy, appropriate service and staffing levels.
Plans, directs, coordinates, and reviews the work plan for assigned staff; prioritizes and assigns work activities, projects, and programs; reviews and evaluates work products, methods, and procedures; meets with staff to identify and resolve problems.
Selects, trains, motivates, and evaluates assigned personnel; provides or coordinates staff training; works with employees to correct deficiencies; ensures that all City human resources policies are followed; implements discipline and termination procedures.
Oversees and participates in the development and administration of the division's annual budget; participates in the forecast of funds needed for staffing, equipment, materials, and supplies; monitors and approves expenditures; implements adjustments.
Serves as the liaison for the assigned division with other divisions, departments, and outside agencies; negotiates and resolves sensitive and controversial issues.
Serves as staff on a variety of boards, commissions, and committees; prepares and presents staff reports and other necessary correspondence.
Provides leadership in the development of information technology plans and related strategic plans.
Participates in RFP processes to procure hardware, software, supplies, or services; review, and approves purchases through previously established contracts.
Supervises and be responsible for specific City computer systems, such as payroll, water billing, finance, RCC client billing, etc.
Reports to the CAGIS Board regarding CAGIS matters on behalf of the RCC Director; provides staff support for CAGIS Board.
Participates in CAGIS Technical Advisory Committee meetings.
Act as a liaison between the CAGIS Board, the Technical Advisory Committee and various other groups.
Assist those contacted in the course of duty in an effective, efficient and professional manner.
Required Education and Experience
Transcripts must be attached to your application.
Each applicant must have a bachelor's degree from an accredited college or university with major course work in information systems, management, business administration, engineering, geography, or a related field required and seven years of experience of which five years of must in project management or supervisory experience at the mid-management level.
Education may be substituted for experience and relevant and specific experience may be substituted for education at the discretion of the hiring authority.
OTHER REQUIREMENTS
Must have a valid Driver's License.
Must be an excellent communicator and team builder.
MILITARY EDUCATION & EXPERIENCE EVALUATION
Military education and experience may be substituted for college level course work at the lower and upper division baccalaureate and graduate levels and apprenticeship training at the vocational certificate level on a case by case basis based on the American Council on Education (ACE) Military Guide recommendations. Candidates must attach their Joint Services Transcripts evaluated by the American Council on Education (ACE) if they would like military course work to be considered as part of the application review. Please follow the link below for additional information.
Working and Physical Conditions
Environmental Conditions: Office environment; exposure to computer screens; travel to various locations within the City.
Physical Conditions: Duties require maintaining physical condition necessary for sitting, standing and walking for prolonged periods of time; light lifting and carrying; manual dexterity required; must be able to operate assigned vehicle.
Supervision Exercised:
Exercises direct supervision over supervisory, professional, technical, and clerical staff.
HR Contact: gustavo.rodriguez@cincinnati-oh.gov
The below information is solely intended as a summary of the benefits available and is subject to change. Not all benefits listed are available for every position. Benefits can vary depending on applicable labor agreements and/or salary plan. For specific questions, contact the HR Contact indicated on the Job Posting.
The City of Cincinnati offers its employees competitive salaries and a comprehensive benefit package designed to actively attract and retain quality employees' to add additional value to the City of Cincinnati's workforce. A summary of these benefits for full-time employment is listed below. This is a general listing of benefits for all employees and is not intended to be a comprehensive listing for all bargaining units.
The City offers a variety of training programs, ranging from job-specific skills such as computer and equipment instruction, to helping supervisors improve their management techniques.
Equal Employment Opportunity
The City of Cincinnati is dedicated to providing equal employment without regard to race, gender, age, color, religion, disability status, marital status, sexual orientation or transgendered status, or ethnic, national or Appalachian origin, or on the basis of any other category protected under federal, state and local laws.
Holidays
The City of Cincinnati has 11 paid holidays annually that include:
New Year's Day
Martin Luther King Day
President's Day
Memorial Day
Juneteenth
Independence Day
Labor Day
Veterans' Day
Thanksgiving Day
Day after Thanksgiving
Christmas
Health Insurance
The City of Cincinnati 80/20 offers 3 medical plans to all full time City of Cincinnati employees and eligible dependents: the 80/20 PPO medical plan, the HDHP medical plan with an HSA contribution, and a Health Reimbursement Arrangement for those enrolled on another non-city eligible group plan.
Eligible dependents include:
Legal Spouse or Equal Partner
Child (natural child, adopted child, and/or child who the group has determined is covered under a "Qualified Medical Child Support Order")
Step-child
Child for whom the employee or employee's spouse/equal partner is a legal guardian
Basic Life Insurance
A $50,000 Basic Life Insurance policy is paid for by the City for certain eligible employees. Full time employees not eligible for the City-paid basic life insurance policy are generally provided a similar benefit through their union group.
Supplemental Life, Long Term Disability, Accident & Critical Illness Insurance
Most full time City employees are eligible to participate in a supplemental life insurance program, a long term disability plan, and accident and critical illness insurance programs at their own expense. Premiums are determined by age, amount of coverage, and various additional factors.
Flexible Benefits Plans
Healthcare Flex Spending Account
City employees can participate in the Healthcare Flex Spending Account that can be used to pay out-of-pocket medical, prescription, dental, and vision care expenses for employees and family members.
Dependent Care Flex Spending Account
City employees can participate in a Dependent Care Flex Spending Account that can be used to pay work-related dependent care expenses. Participants can set aside money each year through pre-tax payroll deductions to pay for these expenses.
Transportation Expense Reimbursement Account
City employees can participate in a Transportation Expense Reimbursement Account (TERA) that can be used to reimburse expenses related to traveling to and from work. Participants can set-up a pre-tax payroll deduction up to an IRS regulated amount.
Healthy Lifestyles Program
City employees can voluntarily participate in a wellness incentive program that encourages and rewards employees and their spouses/equal partners for making positive choices for better health. The City of Cincinnati will contribute up to $300/year to a Health Reimbursement Account for each the employee and their spouse/equal partner for meeting specified program goals. These dollars can be used to offset qualified out-of-pocket medical expenses.
Integrated Health Reimbursement Arrangement (HRA)
This is a voluntary program that serves as an alternative healthcare option to traditional medical plans. If you have alternate group health coverage available to you through a spouse, equal partner, another job, or a non-city retirement plan, you may be eligible for this plan which reimburses you for the difference in premiums between the plans and your covered out of pocket expenses on the other plan.
Retirement Plan
The City provides a defined benefit pension plan for part-time and full-timeemployees. New hires and re-hired employees are required to participate in the City of Cincinnati's Retirement System (CRS), regardless of previous participation in an Ohio State pension system or any another state or federal pension system. CRS is funded by employer and employee contributions, and investment returns from plan assets. CRS provides retirement and health care benefits subject to eligibility requirements. The following groups are excluded from participation in CRS: Mayor and Members of City Council; Sworn Police & Fire; Police Recruits; and Rehired Ohio Police & Fire Retirees.
Deferred Compensation
As an Ohio government employer, the City offers employees the ability to participate in a 457(b) tax-deferred retirement savings plan. The City makes an annual match to your 457(b) of up to $750, or as otherwise specified in applicable regulations and union contracts.
01
Which best describes your highest level of education completed?
- High School Diploma or GED
- Some College
- Associates degree
- Bachelors degree
- Masters degree
- Doctoral Degree
- None of the above
02
Do you possess a bachelor's degree or higher from an accredited college or university with major course work in information systems, management, business administration, engineering, geography, or a related field?
- Yes
- No
03
Specifically, what educational degree(s) do you possess?
04
How many years of relevant experience do you possess? This must be reflected on your application.
- None
- Some, less than 1
- At least 1, less than 2
- At least 2, less than 3
- At least 3, less than 4
- At least 4, less than 5
- At least 5, less than 6
- At least 6, less than 7
- At least 7, less than 8
- At least 8, less than 9
- At least 9, less than 10
- At least 10
05
How many years of experience in project management or supervision at the mid-management level (or above) do you possess? This must be reflected on your application.
- None
- Some, less than 1
- At least 1, less than 2
- At least 2, less than 3
- At least 3, less than 4
- At least 4, less than 5
- At least 5
Required Question