Director, Campus Security Services

ArtCenter College of Design is searching for an experienced Director, Campus Security Services to join our team.

The salary range for this position: $130,000.00 - 145,000.00

Finalsalary is based on education, experience, skills relevant to therole, and internal equity.

About ArtCenter
Foundedin 1930 and located in Pasadena, California, ArtCenter College of Design is a globalleader in art and design education and has had an international reputation forits rigorous, transdisciplinary curriculum, faculty of professionals, strongties to industry, and commitment to socially responsible design. ArtCenter is aprivate nonprofit fully accredited by the WASC Senior College and UniversityCommission (WSCUC).

Every positionat ArtCenter plays an important part in carrying out the values, goals,strategic vision, and mission of the College. This includes diversity,equity, inclusion, access, belonging (DEIAB) and culture.

Reporting to the Vice President of Facilities and Campus Planning, the Director of Security Services is responsible for the overall planning, supervision, and coordination of ArtCenter's non-sworn security services. This role leads with a strong focus on customer service, community engagement, and service delivery to ensure a safe, inclusive, and supportive campus environment.

The Director collaborates closely with students, faculty, staff, and visitors, fostering trust and transparency while addressing security needs with empathy and professionalism. This position oversees key administrative and service-oriented functions, including parking operations, access control systems, emergency preparedness, and incident response coordination. The ideal candidate will be a proactive leader who balances policy development and operational oversight with a commitment to serving and connecting with the campus community.

This is a full-time on-site position. Normal business hours are Monday through Friday, 8:30 a.m. to 4:30 p.m. The position will require flexibility to work a staggered, remote or alternate schedule to meet the demands of the work, which could include weekends or evenings. The College reserves the right to modify schedules as needed to meet the business needs with appropriate notice.

Essential Functions

Security Operations - 945%

• Oversee and manage all security staff to include contract security company and ArtCenter's staff for the prevention of crime and the protection of life and property
• Develop, implement and/or update crime prevention strategies, policies, procedures and training objectives for the College; ensure all security staff are up-to-date on these practices
• Conduct, review and/or approve all written reports (security and incident reports), parking citations and warnings; conduct follow-up investigations
• Maintain and monitor department records, manifests and reports that pertain to security management as required by law
• Assign incidents for investigations and specialized tasks to staff. Delegate authority to staff commensurate with their responsibility
• Access and report potential liability risks and mitigate when possible
• Inform administration of incidents that may attract media attention
• Establish, maintain and nurture relationships with local law enforcement agencies and other first responders, including county, state, federal and emergency operations officials
• Serve as a member of the College Assessment, Response and Evaluation team
• Serve as a key member of the College's Emergency Response Team and Planning Committee.
• Active member of the CARE and BIT teams

Compliance and Programming - 30%

• Serve as the Campus Safety Survey Administrator for the Clery Act. Prepare the Annual Security Report for the campus on an annual basis.
• Ensure that the College meets all requirements under the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act (The Clery Act); accurately report all required data to the Department of Education regarding campus crime, while meeting required time frames; work in cooperation with other campus administrators with regard to Title IX compliance, investigations, documentation, etc.
• Conduct tests of emergency notification systems with all campus departments and local first responders
• Complete after-action assessments with security team to ensure best practices are upheld; revise where needed
• Participate fully in safety committee meetings
• Administer ongoing campus wide violent intruder workshops for students, faculty and staff

Department Operations - 20%

• Provide leadership and oversight of the day-to-day operations and ensure the department's work is aligned with, and in support of, the goals and objectives of ArtCenter's overall strategic plans
• Effectively manage department budgets and resources
• Oversee recruitment, hiring, onboarding, learning and professional development; oversee performance evaluation process, ensure consistent use of all applicable policies and procedures, including Collective Bargaining Agreement (CBA); counsel, discipline and makes recommendations in terminations
• Enforce all College policies, including safety protocols

Non-Essential duties - 5%

• Serve on educational or college-wide committees, work groups, task forces and/or councils
• Attend conferences and seminars
• Other duties as assigned

Required Qualifications:

• Bachelor's degree in criminology, criminal justice from an accredited college or university, or equivalent combination of training and experience in law enforcement or security/safety work
• 5-10 years of experience with security management, including budgeting, project management, performance management, effective delegation of duties, and supervisory responsibilities
• Experience with Emergency Management, Emergency Response, Crisis Response and Disaster Recovery in a high-density and high-populated environment.
• Must be a strategic thinker with the ability to exercise good judgment, collect and analyze data, establish facts, define problems, recommend solutions and lead critical analysis of existing processes
• Effective oral and written communication skills, including conflict resolution, problem-solving in order to communicate with the campus community, contractors and vendors
• Ability to establish short- and long-term goals that support the academic and operational environment of the College
• Ability to implement measures to prevent crime and improve safety on campus
• Knowledge of federal and state laws including California Penal, Vehicle and Health and Safety codes
• Appropriate training in National Incident Management System/Incident Command System (NIMS/ICS) procedures, including certification in ICS 100, 200, 700, 800 as well as Incident Action Plan development and Crisis Management. ICS 200, 300 & 400 preferred
• Current certification in Basic Life Support [Incident Command System (CPR) with automated external defibrillator (AED)] and Basic First Aid
• Trained in Incident Command System (ICS) response and leadership
• Strong computer skills with proficiency in Microsoft Office Suite (Word, Excel, Outlook, etc.)
• Able to use or learn appropriate security computer-based programs, such as MaxPro, and Prowatch Honeywell systems and Maxient reporting system or other related databases.
• Knowledge of security systems, including fire life safety, access control, alarms and Internet Protocol (IP) camera systems
• Ability to work weekends and evening hours, and to staff events
• Ability to enforce and implement policies and procedures
• Must be able to successfully pass a criminal background check
• Must have a valid driver's license
• State of California Bureau of Security and Investigative Services (BSIS) certified security officer or able to obtain this certification within six months
• Demonstrated experience in cultivating an inclusive, respectful, and welcoming environment into workplace practices within ArtCenter's diverse communities

Preferred Qualification

• Experience in Higher Education
• Certified Protection Professional (CPP)
• Knowledge and understanding of Title IX response, Violence Against Women Act (VAWA), Title II and other federal mandates for higher education

Physical Demands and Working Environment

The conditions herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.

This is a full-time on-site position. Normal business hours are Monday through Friday, 8:30 a.m. to 4:30 p.m. The position will require flexibility to work a staggered, remote or alternate schedule to meet the demands of the work, which could include weekends or evenings. The College reserves the right to modify schedules as needed to meet the business needs with appropriate notice.

Environment: Work is performed both in a standard office setting and outside with frequent interruptions and distractions; extended periods of time viewing computer, monitors and machinery; interactions with other individuals. Due to the nature of the work environment, there is exposure to fumes, dust and noise.

Physical: Primary functions require sufficient physical ability and mobility to work in an office and campus setting; to stand or walk for prolonged periods of time; including, bending, kneeling, crouching, reaching, squatting, and twisting; to lift, carry, push, and/or pull moderate to heavy amounts of weight (50 pounds); to operate office equipment requiring repetitive hand movement and fine coordination, handle or feel objects, tools or controls; and to verbally communicate to exchange information. Effective verbal communication skills to present and respond to requests. Responsibilities may also include hazards such as contact with abusive or combative individuals, and first responder to emergency scenes. Regular and consistent attendance are required for most positions. Must be able to work long hours and weekends. Ability to travel around and between campuses and buildings.

Vision: Must be able to have the visual capacity to perform activities such as preparing and reading reports, looking at equipment, viewing a computer terminal and other normal work with or without correction.

Hearing: Must be able to communicate effectively in the course of normal office communication or exchange ideas with or without correction.

The above statements are intended to describe the general nature and level of work performed by the employee assigned to this job; they do not purport to describe all functions. Employees may be assigned other duties, and the essential functions may be changed from time to time as necessary.

Diversity Statement
ArtCenter is fully committed to fostering a culture that values diversity, equity, inclusion, access and belonging not only in vision but in practice. Our path forward is predicated on our belief that multiple points of view, life experiences, ethnicities, cultures and belief systems are essential to academic and creative excellence. We strive to learn more about difference while respecting the rich diversity in our world, attending to important questions about racial injustice and decolonizing our curriculum. Our campus environment must be vigilant in supporting the full participation of students, faculty, and staff of every race, color, ethnicity, sex, gender, gender identity or expression, marital status, religion, sexual orientation, age, disability, veteran status, socioeconomic status and political viewpoint.

Equal Opportunity EmployerArtCenter is committed to a policy of equalemployment opportunity and does not discriminate against its employees orapplicants on the basis of race (including hair texture and protectivehairstyle), color, religion (includes religious dress and grooming practices),sex/gender (includes pregnancy, childbirth, breastfeeding, and/or relatedmedical conditions), gender identity, gender expression, sexual orientation, maritalstatus, medical condition (genetic characteristics, cancer, or a record orhistory of cancer), military or veteran status, national origin, ancestry,disability (mental and physical, including HIV/AIDS, cancer, and geneticcharacteristics), genetic information, request for family care or medicalleave, age (over 40), criminal background (Fair Chance Act), reproductivehealth decision-making, off-duty and off-premisescannabis use, or any other actual or perceived characteristic protected byapplicable state or federal law. Equal employment opportunity is extended toall persons in all aspects of the employer-employee relationship, includingwithout limitation, recruitment, hiring, upgrading, learning and professionaldevelopment, promotion, compensation, benefits, leave of absence, transfer,discipline, layoff, recall and termination. This commitment applies to allpersons involved in the operations of ArtCenter and prohibits unlawfuldiscrimination by any employee of ArtCenter. Applicants who wish to request an accommodation for a disability may contact the Office of Employee Experience and Engagement at (626) 396-2470.

Applicant Rights (Prior Cannabis Use)
ArtCenterwill not request information from an applicant relating to the applicant'sprior use of cannabis. ArtCenter will not use information obtained from acriminal history about an applicant or employee's prior cannabis use, unlessArtCenter is permitted to consider that information under applicable law.

Employment At-Will
All employment with ArtCenter is for anunspecified term and is "at-will." Employees are free to resign at any time,with or without reason, and with or without prior notice. Similarly, ArtCenterhas the right to terminate the employment relationship at any time, with orwithout cause, and with or without prior notice. This "at-will" employment,which includes the College's right to transfer, discipline, demote, or changethe conditions of employment with or without cause and with or without priornotice, cannot be modified, amended orwaived by any oral or implied agreement, and may be modified or altered only byan express individualized written employment agreement signed by both theemployee and the College president

ArtCenter Employees have a Mandatory Duty to Report
All employees who know or have reason to know of allegations or acts that violate ArtCenter's Title IX Policy prohibiting discrimination, harassment, retaliation, sexual harassment, sexual misconduct, sexual violence, dating violence, and stalking shall promptly inform the Director, Title IX Compliance and Programs or designee, or the Associate Dean of Students or designee. Faculty, who have a mandatory duty to report, are required to disclose all information including the names of the parties, even where the person has requested their name remain confidential.

Pursuant to the California Child Abuse and Neglect Reporting Act (CANRA), all employees who know of or have reason to suspect child abuse or neglect involving alleged victims under age 18 shall promptly inform local law enforcement or the county welfare department.