Manager, Labour Relations (Professional Services)
Apply NowCompany: Carleton University
Location: Ottawa, ON K1A 0A5
Description:
Please note that resume review will begin May 12, 2025.
Job Number: J0425-0155
Job Title: Manager, Labour Relations (Professional Services)
Job Type: Continuing Full Time
Department: Human Resources
Job Category: Administrative
Number of Positions: 1
Date Posted (dd/mm/yyyy): 25/04/2025
Closing Date (dd/mm/yyyy): 25/05/2025
Salary (with Salary Rate): 96,370.00 - 125,281.00/Year
Employee Group: Non-Union
Salary Level: NU06
Hours Per Week: 35
Date Position Available: 30/06/2025
About Carleton University
Carleton University is situated on unceded Algonquin territory and bordered by the Rideau River and the Rideau Canal, a UNESCO World Heritage site, in Ottawa, Ontario. The university is just minutes from the heart of our nation's government and G-7 organizations and this capital advantage provides opportunities for staff and faculty and students to make a positive impact in our community and around the world.
Named a Top 100 Employer in 2023, 2024 and 2025, and a National Capital Region Top Employer for 10 consecutive years, Carleton University is one of Canada's most resourceful and productive hubs of learning and research, fuelling a rich talent pipeline that is supporting social and economic renewal. The university's smart, caring and connected community inspires and empowers individuals to become change leaders who drive impact in the world while challenging conventional modes of thinking and doing. At Carleton, we are committed to fostering an innovative, equitable and welcoming work environment. Carleton is also a nationally certified Healthy Workplace and is a recipient of the Canada Awards for Excellence, Healthy Workplace Order of Excellence and Platinum Level Certification for Mental Health at Work.
The university's Strategic Integrated Plan 2020-2025 is an ambitious vision for the future, anchored in Carleton's strengths and student-centric, community-engaged values.
Duties and Responsibilities:
Responsible to oversee day-to-day delivery of professional services labour relations operations and to administer the professional services labour relations program and services. This includes building and maintaining strong, collaborative relationships with union leadership for four professional services unions, providing collective agreement interpretation and contract negotiation support, and managing grievances including mediation and arbitration preparation and support. This position is key in fostering positive relationships between employees and management by supporting employee issues through coaching and guiding managers around employee discussions and documentation regarding the employment relationship. Finally, this position supports the ongoing professional development of managers by conducting training sessions and developing resources for management and staff on labour relations topics. It is critical that this work is developed and maintained with a full alignment with the University's objectives and goals in the areas of Indigenous Initiatives and Equity, Diversity, Inclusion and Accessibility.
Qualifications:
The incumbent must possess the following qualifications:
Knowledge of operational management and leadership concepts practices including program/service delivery models, policy development, planning, budgeting, performance measurement management, and human resources
Knowledge of labour relations and human resources program design, delivery, assessment, and evaluation methodologies, processes, and practices
Knowledge of relevant governing legislation, collective agreements, policies and procedures
Knowledge of office as well as the broader university academic units, departments, and divisions
Knowledge of office productivity software and databases, internet browsers and search engines, discipline-specific software, enterprise software, and technology devices
Knowledge of cultural competency and diversity
Knowledge is used to lead labour relations academic unit
Education and Experience:
The above is normally acquired through the completion of:
Bachelor's degree in industrial relations or human resources
CHRP or Masters in Labour Relations will be preferred
Minimum of seven years of previous labour relations and human resources program and service experience
Four years of management and leadership experience
HR Note:
Equivalencies will be considered. Applicants are encouraged to provide information which may demonstrate equivalent qualifications. Please note that applicants may be required to complete an employment test as part of the selection process for this position. Those applicants that are selected for an interview will be requested to contact the Human Resource Advisor assigned to this competition as soon as possible to discuss any accommodation requirements. Arrangements will be made to accommodate your request in a timely manner. Carleton University is strongly committed to fostering diversity within its community as a source of excellence, cultural enrichment, and social strength. We welcome those who would contribute to the further diversification of our University including, but not limited to: women; visible minorities; First Nations, Inuit and Mtis peoples; persons with disabilities; and persons of any sexual orientation or gender identity and expressions.
Health and Safety Requirements
This position is regularly required to work on campus in person. In the event of a public health emergency or a health and safety issue, it is possible that you may be required to work temporarily remotely due to public health orders, directives and/or health and safety requirements. If this happens, you will work with your direct manager to set up a remote work environment including discussing appropriate technology and requirements. You are required to follow all University policies and directives, including to set up a safe and confidential workspace in a remote location and ensure all Carleton property (intellectual and other) is safeguarded. If required to work remotely, you will be notified by your manager when working full time physically onsite will resume.
View complete position description
Job Number: J0425-0155
Job Title: Manager, Labour Relations (Professional Services)
Job Type: Continuing Full Time
Department: Human Resources
Job Category: Administrative
Number of Positions: 1
Date Posted (dd/mm/yyyy): 25/04/2025
Closing Date (dd/mm/yyyy): 25/05/2025
Salary (with Salary Rate): 96,370.00 - 125,281.00/Year
Employee Group: Non-Union
Salary Level: NU06
Hours Per Week: 35
Date Position Available: 30/06/2025
About Carleton University
Carleton University is situated on unceded Algonquin territory and bordered by the Rideau River and the Rideau Canal, a UNESCO World Heritage site, in Ottawa, Ontario. The university is just minutes from the heart of our nation's government and G-7 organizations and this capital advantage provides opportunities for staff and faculty and students to make a positive impact in our community and around the world.
Named a Top 100 Employer in 2023, 2024 and 2025, and a National Capital Region Top Employer for 10 consecutive years, Carleton University is one of Canada's most resourceful and productive hubs of learning and research, fuelling a rich talent pipeline that is supporting social and economic renewal. The university's smart, caring and connected community inspires and empowers individuals to become change leaders who drive impact in the world while challenging conventional modes of thinking and doing. At Carleton, we are committed to fostering an innovative, equitable and welcoming work environment. Carleton is also a nationally certified Healthy Workplace and is a recipient of the Canada Awards for Excellence, Healthy Workplace Order of Excellence and Platinum Level Certification for Mental Health at Work.
The university's Strategic Integrated Plan 2020-2025 is an ambitious vision for the future, anchored in Carleton's strengths and student-centric, community-engaged values.
Duties and Responsibilities:
Responsible to oversee day-to-day delivery of professional services labour relations operations and to administer the professional services labour relations program and services. This includes building and maintaining strong, collaborative relationships with union leadership for four professional services unions, providing collective agreement interpretation and contract negotiation support, and managing grievances including mediation and arbitration preparation and support. This position is key in fostering positive relationships between employees and management by supporting employee issues through coaching and guiding managers around employee discussions and documentation regarding the employment relationship. Finally, this position supports the ongoing professional development of managers by conducting training sessions and developing resources for management and staff on labour relations topics. It is critical that this work is developed and maintained with a full alignment with the University's objectives and goals in the areas of Indigenous Initiatives and Equity, Diversity, Inclusion and Accessibility.
Qualifications:
The incumbent must possess the following qualifications:
Knowledge of operational management and leadership concepts practices including program/service delivery models, policy development, planning, budgeting, performance measurement management, and human resources
Knowledge of labour relations and human resources program design, delivery, assessment, and evaluation methodologies, processes, and practices
Knowledge of relevant governing legislation, collective agreements, policies and procedures
Knowledge of office as well as the broader university academic units, departments, and divisions
Knowledge of office productivity software and databases, internet browsers and search engines, discipline-specific software, enterprise software, and technology devices
Knowledge of cultural competency and diversity
Knowledge is used to lead labour relations academic unit
Education and Experience:
The above is normally acquired through the completion of:
Bachelor's degree in industrial relations or human resources
CHRP or Masters in Labour Relations will be preferred
Minimum of seven years of previous labour relations and human resources program and service experience
Four years of management and leadership experience
HR Note:
Equivalencies will be considered. Applicants are encouraged to provide information which may demonstrate equivalent qualifications. Please note that applicants may be required to complete an employment test as part of the selection process for this position. Those applicants that are selected for an interview will be requested to contact the Human Resource Advisor assigned to this competition as soon as possible to discuss any accommodation requirements. Arrangements will be made to accommodate your request in a timely manner. Carleton University is strongly committed to fostering diversity within its community as a source of excellence, cultural enrichment, and social strength. We welcome those who would contribute to the further diversification of our University including, but not limited to: women; visible minorities; First Nations, Inuit and Mtis peoples; persons with disabilities; and persons of any sexual orientation or gender identity and expressions.
Health and Safety Requirements
This position is regularly required to work on campus in person. In the event of a public health emergency or a health and safety issue, it is possible that you may be required to work temporarily remotely due to public health orders, directives and/or health and safety requirements. If this happens, you will work with your direct manager to set up a remote work environment including discussing appropriate technology and requirements. You are required to follow all University policies and directives, including to set up a safe and confidential workspace in a remote location and ensure all Carleton property (intellectual and other) is safeguarded. If required to work remotely, you will be notified by your manager when working full time physically onsite will resume.
View complete position description