Business Process Analyst

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Company: OneZero Solutions

Location: Washington, DC 20011

Description:

We are an employee-centric company that truly appreciates our team members and their value to our customers and the missions they support. We pride ourselves on being forward-leaning thinkers and fostering teams that are and continue to be technically proficient and technically capable across a comprehensive range of cyber mission areas. OneZero full-time employees receive an extremely competitive benefits package that includes health/dental/vision/life insurance plans, 401K with company matching, PTO & paid holidays, employee referral program, and educational assistance. Additional details can be found on our website at:

Position: Business Process Analyst

Location: U.S. Coast Guard Headquarters, Douglas A. Munro Headquarters Building (2703 Martin Luther
King Jr. Ave. SE; Washington, DC).

Clearance: Favorable Background Investigation

Provide expert analysis, design, and implementation of business process improvements to enhance efficiency, effectiveness, and overall performance. The Business Process Analyst shall work collaboratively with TMX-PIO stakeholders, including employees, management, and external partners, to identify areas for improvement and implement solutions that meet the organization's strategic objectives and operational needs.

Responsibilities:

Analyzing existing business processes to identify areas for improvement, inefficiencies, and opportunities for innovation, and developing recommendations for process enhancements that align with TMX-PIO's strategic objectives. -

Designing, developing, and implementing process improvements, in collaboration with TMX-PIO stakeholders, to increase efficiency, reduce costs, and enhance overall performance. -

Gathering requirements from TMX-PIO stakeholders, including employees, management, and external partners, and developing solutions that meet their needs and expectations -

Developing and maintaining accurate, up-to-date, and accessible process documentation, including process maps, procedures, training materials, and guidelines, in accordance with TMXPIO's document management policies and procedures. -

Providing training, support, and guidance to end-users on new processes and systems, to ensure successful adoption, utilization, and sustainability. -

Monitoring and evaluating process performance, using data-driven analysis and metrics, to identify areas for improvement and measure progress towards goals and objectives. -

Developing and maintaining key performance indicators (KPIs), metrics, and reports to measure process performance, and providing regular updates to stakeholders on process performance, progress towards goals, and recommendations for improvement.

Education

Min 4.5 years of experience

The candidate shall possess experience in business process analysis, process improvement, and project management, as well as excellent communication, interpersonal, and stakeholder management skills.

OneZero Solutions, LLC is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

If you are a qualified individual with a disability or a disabled veteran, you have the right to request an accommodation if you are unable or limited in your ability to use or access www.onezerollc.com/careers as a result of your disability.

To request an accommodation, please contact us at recruiting@onezerollc.com or call (202) 987-2580.

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