Operational Database Administrator, HIS
Apply NowCompany: William Osler Health System
Location: Brampton, ON L6P 0A1
Description:
Company Description
One of Canada's Best Diversity Employers and Greater Toronto's Top Employers for many consecutive years, William Osler Health System (Osler) provides a safe and supportive health care network to grow your career. Osler is nationally recognized for its commitment to patient safety and is Accredited with Exemplary Standing, the highest rating a Canadian hospital can receive. As a major Ontario hospital system, and home to some of the biggest specialty and emergency departments in the country, Osler serves the 1.3 million residents of Brampton, Etobicoke and surrounding communities. We are proud to offer you incredible exposure to best-in-class health care delivery and challenging hands-on opportunities to stay at the top of your game.
A hospital system built for and by the community, we continue to expand our services to meet the needs of a growing population, creating opportunities for increased hands-on skills development, cross-department training and promotional opportunities. Guided by our accomplished senior leadership team, together we are driving our vision of world-class health care inspired by our people and communities.
At Osler, we invest in careers that go beyond where health care professionals like you can achieve their goals and find deep personal and professional fulfillment. Join our team today!
Job Description
Osler is driven by a strategic Vision to go beyond for our people and communities. As part of this commitment, we are embarking on an exciting digital transformation to implement a new, modernized hospital information system (HIS). Our dedicated HIS team will collaborate closely with our trusted HIS vendor (Epic) and internal subject matter experts to develop a fully functional system that will empower us to deliver exceptional care and services.
The Operational Database Administrator plays a critical role in supporting and administering Epic's underlying database and operational environments, with a strong focus on Linux/Unix-based systems. This position is part of the HIS project team, working closely with Epic technical resources and internal stakeholders to design, deliver and maintain a highly available and optimized database environment to support clinical and non-clinical operations.
Accountabilities:
Qualifications
Additional Information
Hours: Currently days (subject to change in accordance with operational requirements)
Salary Range: $85,839.00 - $107,308.50
Application deadline: May 2, 2025
#LI-TS1
#TFT
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Osler values inclusivity and diversity in the workplace. We welcome and encourage applicants from diverse backgrounds. We are committed to providing accessible employment practices that are in compliance with the Accessibility for Ontarians with Disabilities Act. If you require an accommodation at any stage of the recruitment process, please notify Human Resources at human.resources@williamoslerhs.ca.
While we thank all applicants, only those selected for an interview will be contacted. Any information obtained during the course of recruitment will be used for employment recruitment purposes only, and not for any other purpose.
One of Canada's Best Diversity Employers and Greater Toronto's Top Employers for many consecutive years, William Osler Health System (Osler) provides a safe and supportive health care network to grow your career. Osler is nationally recognized for its commitment to patient safety and is Accredited with Exemplary Standing, the highest rating a Canadian hospital can receive. As a major Ontario hospital system, and home to some of the biggest specialty and emergency departments in the country, Osler serves the 1.3 million residents of Brampton, Etobicoke and surrounding communities. We are proud to offer you incredible exposure to best-in-class health care delivery and challenging hands-on opportunities to stay at the top of your game.
A hospital system built for and by the community, we continue to expand our services to meet the needs of a growing population, creating opportunities for increased hands-on skills development, cross-department training and promotional opportunities. Guided by our accomplished senior leadership team, together we are driving our vision of world-class health care inspired by our people and communities.
At Osler, we invest in careers that go beyond where health care professionals like you can achieve their goals and find deep personal and professional fulfillment. Join our team today!
Job Description
Osler is driven by a strategic Vision to go beyond for our people and communities. As part of this commitment, we are embarking on an exciting digital transformation to implement a new, modernized hospital information system (HIS). Our dedicated HIS team will collaborate closely with our trusted HIS vendor (Epic) and internal subject matter experts to develop a fully functional system that will empower us to deliver exceptional care and services.
The Operational Database Administrator plays a critical role in supporting and administering Epic's underlying database and operational environments, with a strong focus on Linux/Unix-based systems. This position is part of the HIS project team, working closely with Epic technical resources and internal stakeholders to design, deliver and maintain a highly available and optimized database environment to support clinical and non-clinical operations.
Accountabilities:
- Install, configure and manage the Epic database environment, primarily running on Linux servers
- Set up and maintain non-production, production, disaster recovery and reporting environments in alignment with Epic's architecture and best practices
- Monitor database and system performance, troubleshoot operational issues and conduct root cause analysis using command-line tools and scripting
- Apply system and database patches, upgrades and security updates to ensure integrity and stability of the Epic infrastructure
- Perform environment cloning and refreshes as part of Epic's environment strategy
- Collaborate with Infrastructure, Security and HIS teams to ensure system resilience, backup/restore procedures and business continuity
- Write, maintain and enhance shell scripts or automation tools to streamline routine maintenance tasks and environment health checks
- Participate in the Epic change control process and manage technical tasks related to change deployments
- Document environment configuration, deployment procedures and recovery processes to support long-term sustainability
- Work closely with Epic representatives, internal analysts and subject matter experts during build, validation and go-live phases
- Achieve Epic certification and/or accreditation
- Participate in an on-call rotation to provide 24/7 support
- Work extended hours (days, evenings, nights, weekends) as required
Qualifications
- University degree or college diploma in computer science or a related field or equivalent experience
- Minimum three years of experience with Unix/Linux system administration and scripting (e.g., Bash, KornShell)
- Familiarity with InterSystems IRIS platform is an asset
- Experience managing enterprise applications or HIS in hospital environments, especially EMRAM Stage 6 or higher, is highly desirable
- Prior experience as a database administrator or Linux/Unix Systems administrator in a complex environment
- Understanding of high availability strategies and disaster recovery planning in Linux-based systems
- Experience using tools like top, vmstat, iostat, netstat, crontab, systemctl, lsof, etc., for system diagnostics and performance tuning
- Basic knowledge of Microsoft SQL Server and Windows environments is a plus but not essential
- Experience with Epic system components (e.g., Chronicles, Hyperspace, Interconnect) is considered a strong asset
- Strong analytical and troubleshooting skills with a detail-oriented approach to documentation and issue resolution
- Ability to collaborate with multidisciplinary teams in a high-pressure, time-sensitive project environment
- Willingness to obtain and maintain relevant Epic certification(s)
- Ability to travel to the United States as required
- Must demonstrate Osler's Values of Respect, Excellence, Service, Compassion, Innovation and Collaboration
Additional Information
Hours: Currently days (subject to change in accordance with operational requirements)
Salary Range: $85,839.00 - $107,308.50
Application deadline: May 2, 2025
#LI-TS1
#TFT
#LI-Hybrid
Osler values inclusivity and diversity in the workplace. We welcome and encourage applicants from diverse backgrounds. We are committed to providing accessible employment practices that are in compliance with the Accessibility for Ontarians with Disabilities Act. If you require an accommodation at any stage of the recruitment process, please notify Human Resources at human.resources@williamoslerhs.ca.
While we thank all applicants, only those selected for an interview will be contacted. Any information obtained during the course of recruitment will be used for employment recruitment purposes only, and not for any other purpose.