Clinical Manager
Apply NowCompany: Edgewood Health Network, Inc.
Location: Peterborough, ON K9H 0A1
Description:
EHN Canada is the nation's largest private network of industry-leading mental health, trauma, and addiction treatment facilities, each with a passion for providing quality treatment for Canadians. We are committed to both caring for our patients and supporting their loved ones. With over 100 years of collective experience, our inpatient, outpatient, and online programs are offered across the country, providing essential compassionate care to patients wherever they are. EHN Canada prides themselves on providing both excellent and accessible care to all Canadians.
Learn more at ehncanada.com
Be part of the work that's changing lives.
Job Summary:
The Clinical Manager will bring strong clinical leadership skills and expertise to the inpatient team with the goal of supporting coordination and delivery of care for clients.
This position will work in partnership with the EHN Guardians Gateway leadership team. The Clinical Manager will provide direct leadership, mentorship, and guidance to clinical and support staff (including registered practical nurses and mental health and addiction workers) to ensure seamless delivery of day-to-day clinical operations through the coordination of client services and organizational activities.
The preferred candidate has proven and effective leadership and clinical skills including crises management and de-escalation, a commitment to high quality work, client safety, and is outcome driven all while demonstrating a strong commitment to excellent client care.
Job Function and Duties:
Overseeing continuity of day-to-day clinical operations and delivery of client care
Leading a team of registered practical nurses and mental health and addiction workers.
Ongoing assessment of team skill level while providing coaching, mentorship, and supervision; making recommendations for learning and education as required
Ongoing employee performance evaluation and management
Working collaboratively with clients and families to continuously improve the client experience
Ability to support and/or assume clinical responsibilities (provision of therapeutic interventions, group facilitation, etc.) as required
Ability to support teams in managing complex client situations (conflict, treatment interfering behaviors, crisis situations, etc.)
Fosters collaborative partnerships and communication with internal and external stakeholders
Identifies and communicates recommendations for clinical opportunities and system improvement
Reviewing clinical documentation and reports for quality assurance
Responsible for recruitment and onboarding of clinical staff
Supports continuous quality improvement in clinical programming and organizational initiatives using effective change management strategies
Participates in policy and procedure development and implementation
Works in partnership with other departments to ensure centre and organizational goals are met
Rotational on call responsibilities as a member of the clinical leadership team (after hours and weekends)
Other duties as assigned
Qualifications:
Masters degree in a healthcare related discipline preferred
Membership and good standing with a regulatory college required
Minimum 2 years experience in a clinical leadership or supervisory role required
Minimum 5 years clinical experience in mental health and addictions in an inpatient or residential setting required
Exposure to a variety of evidence-based treatment modalities (ACT, CBT, DBT, CPT, exposure therapy, etc.) preferred
Strong leadership skills, self-motivation, and the ability to work successfully, both independently and as part of a team
Excellent decision-making and problem-solving skills to intervene in clinically complex situations
Ability to navigate ambiguity in a complex and fast-paced environment
Proven success in managing change and transforming workplace culture
Excellent verbal and written communication and interpersonal skills to support collaboration with a diverse multi-disciplinary team
Crisis training and/or de-escalation training considered a strong asset
Computer literacy, including familiarity with MS Office suite, staffing and workload applications
Employee Benefits and Perks:
EHN Canada is an employment equity employer. If you should require accommodation during the interview process, please contact Human Resources.
Learn more at ehncanada.com
Be part of the work that's changing lives.
Job Summary:
The Clinical Manager will bring strong clinical leadership skills and expertise to the inpatient team with the goal of supporting coordination and delivery of care for clients.
This position will work in partnership with the EHN Guardians Gateway leadership team. The Clinical Manager will provide direct leadership, mentorship, and guidance to clinical and support staff (including registered practical nurses and mental health and addiction workers) to ensure seamless delivery of day-to-day clinical operations through the coordination of client services and organizational activities.
The preferred candidate has proven and effective leadership and clinical skills including crises management and de-escalation, a commitment to high quality work, client safety, and is outcome driven all while demonstrating a strong commitment to excellent client care.
Job Function and Duties:
Overseeing continuity of day-to-day clinical operations and delivery of client care
Leading a team of registered practical nurses and mental health and addiction workers.
Ongoing assessment of team skill level while providing coaching, mentorship, and supervision; making recommendations for learning and education as required
Ongoing employee performance evaluation and management
Working collaboratively with clients and families to continuously improve the client experience
Ability to support and/or assume clinical responsibilities (provision of therapeutic interventions, group facilitation, etc.) as required
Ability to support teams in managing complex client situations (conflict, treatment interfering behaviors, crisis situations, etc.)
Fosters collaborative partnerships and communication with internal and external stakeholders
Identifies and communicates recommendations for clinical opportunities and system improvement
Reviewing clinical documentation and reports for quality assurance
Responsible for recruitment and onboarding of clinical staff
Supports continuous quality improvement in clinical programming and organizational initiatives using effective change management strategies
Participates in policy and procedure development and implementation
Works in partnership with other departments to ensure centre and organizational goals are met
Rotational on call responsibilities as a member of the clinical leadership team (after hours and weekends)
Other duties as assigned
Qualifications:
Masters degree in a healthcare related discipline preferred
Membership and good standing with a regulatory college required
Minimum 2 years experience in a clinical leadership or supervisory role required
Minimum 5 years clinical experience in mental health and addictions in an inpatient or residential setting required
Exposure to a variety of evidence-based treatment modalities (ACT, CBT, DBT, CPT, exposure therapy, etc.) preferred
Strong leadership skills, self-motivation, and the ability to work successfully, both independently and as part of a team
Excellent decision-making and problem-solving skills to intervene in clinically complex situations
Ability to navigate ambiguity in a complex and fast-paced environment
Proven success in managing change and transforming workplace culture
Excellent verbal and written communication and interpersonal skills to support collaboration with a diverse multi-disciplinary team
Crisis training and/or de-escalation training considered a strong asset
Computer literacy, including familiarity with MS Office suite, staffing and workload applications
Employee Benefits and Perks:
- Comprehensive benefits package including a yearly allowance of $2,000 for mental health and addiction services, plus $600 for various paramedical services (e.g., massage, physiotherapy)
- 24/7 Employee Assistance Program through GreenShield Health
- Competitive paid time off, with an extra paid day off for your birthday, offered to eligible employees
- Float Days and Recognized Statutory Holidays, providing additional flexibility and time off for eligible employees
- Access to in-house fitness facilities or discounted gym memberships
- Exclusive discounts through Perkopolis on entertainment, insurance, and more
- Opportunities for personal and professional growth through our Education Support Assistance program
- Supportive relocation opportunities due to our nationwide presence
- Defined Benefit pension plan with up to a 4% employer contribution
- Maternity and parental leave top-up
- Discounts available at Kids & Co. Daycare
EHN Canada is an employment equity employer. If you should require accommodation during the interview process, please contact Human Resources.