Director, Regulatory Compliance

About Patelco Credit Union

Patelco Credit Union is a not-for-profit credit union with a purpose to build financial health and wellbeing for our members. Since 1936, Patelco has grown from $500 in assets to over $9 billion in assets and is the 7th largest credit union in California with branches throughout Northern California.

We are here for our members throughout all their stages of life. Meeting them with the products and services to help them plan purposefully for their futures and to secure our life-long partnership as their trusted financial advocate. As one team, we are all committed to delivering service, empowering financial literacy, creating products, and providing new technology for our members.

We believe that work should be rewarding, challenging, and enjoyable. We're dedicated to creating a positive and supportive culture where our team members can thrive. If you're looking to use your skills and knowledge to make a difference in our members' lives, Patelco could be the perfect fit for you.

Overview

The Director, Regulatory Compliance is responsible for coordinating and executing the regulatory compliance program of the Credit Union, conducting and maintaining compliance risk assessments, and maintenance of an effective fair lending and regulatory change programs as well as run all phases of exam management. The Director, Regulatory Compliance will lead the compliance program managers and compliance support staff in coordinating with the lines of business compliance leads to ensure all credit union products, marketing materials, policies, and procedures are designed and implemented in compliance with ALL applicable federal and state laws. The Director of Regulatory Compliance additional responsibilities will include managing the ongoing update of board policies, recommending policy changes to senior management and/or the Board of Directors that will facilitate the credit unions compliance program, reduce risk, and reflect changes in regulations.

Responsibilities

• Develop and Maintain a Fair Lending program including policies and procedures and reporting, third party oversight, executing assessments, e.g., matched pair and regression analyses
• Develop, recommend, plan, and implement compliance standards and procedures to support and meet credit union objectives.
• Disseminate information, answer questions, and be a subject matter expert for the credit union on compliance-related issues.
• On an on-going basis, review laws and regulations that impact the credit union's compliance requirements, including all NCUA regulations and the State of California to consult and advise management on actions necessary to meet compliance deadlines.
• Evaluate the credit union's board policies, operational standards and procedures, products, and programs to ensure compliance with applicable laws and regulations. Make recommendations for changes where appropriate.
• Ensure that any change in policy or procedure is communicated to impacted departments, or the credit union, with clarity. Follow-up to ensure new procedures are understood and implemented.
• Partner with lines of business to develop and implement corrective actions as necessary to ensure compliance with regulations across the organization.
• Oversee the review of marketing materials, complaints handling and the credit union website to assist in the revision and/or design of forms, products, website, programs, or promotions to ensure compliance with ALL State and Federal rules, regulations, and laws.
• Review all lending, direct, indirect, mortgage, cards, delivery, deposit, payments and operations along with any other credit union product offerings to ensure compliance with ALL federal and state rules, regulations, and laws.
• Lead and manage regulatory examinations from start to remediation tracking, making readily available information requested by examiners necessary to complete their reviews, manage logistics and archiving of documents .
• Engage in an ongoing program of education and awareness for Patelco Team Members on compliance and regulatory matters
• Provide guidance to departmental colleagues regarding regulatory compliance concerns and collaboratively resolve noted concerns.
• Assure that compliance issues raised in audits and regulatory reviews are resolved in a timely manner. Maintain communication with outside enforcement agencies, as necessary.
• Oversee Training Program to identify and/or develop training programs to keep staff current on regulatory and compliance issues.
• Consult with the Legal team to address difficult legal compliance issues.
• Annually validate compliance with record retention for every area of the credit union.
• Perform additional duties as assigned.

Qualifications

• Bachelor's degree in related field or commensurate experience
• 10+ years' experience working in a bank or credit union compliance department
• 5+ years' people management experience
• Extensive knowledge of federal and state banking laws relating to financial institution regulatory compliance
• NCCO Certification (NAFCU Certified Compliance Officer), Bank Certified Compliance Officer (CRCM), or similar certification
• In depth knowledge of TILA, RESPA, HMDA, ECOA, FCRA, FDCPA, FDPA, MLA, SCRA, BSA, OFAC, and/ Fair Lending.
• Compliance reporting, data analytics and compliance issue management experience.
• Recognized compliance certification a plus
• Competencies in the Microsoft Office Products - PowerPoint and Excel a plus

Target Base Pay

$150,938 - $188,673 / yr

Compensation at Patelco

Please note that the salary information is a general guideline only. Patelco Credit Union considers factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience, education/training, key skills, internal peer equity, as well as market and business considerations when extending an offer. We offer a competitive total rewards package including a wide range of medical, dental, vision, financial, and other benefits.

We Offer

Physical Health:

• Exceptional Medical, Dental, Vision, and Life Insurance benefits
• Rewards for completing wellness related activities

Financial Health:

• Competitive compensation packages with bonus opportunity
• 401(k) with 3% Safe Harbor and 5% employer match
• Discounts on loan products
• Tuition reimbursement

Emotional Health:

• Employee Assistance Program (EAP)
• PTO for part-time and full-time positions
• Paid holidays

Personal Development:

• On-the-job training and skills development
• Internal transfer opportunities for career growth
• Volunteer work

Patelco Credit Union is an Equal Opportunity Employer including individuals with disabilities and protected veterans

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