eCommerce Pricing Strategy & Analytics Manager

Job Type

Full-time

Description

At National Trade Supply, the eCommerce Pricing Strategy & Analytics Manager plays a vital role in fueling our growth and delivering a better experience for our customers. By uncovering insights through data and turning them into actionable pricing strategies, you'll help optimize margins, drive customer acquisition, and strengthen retention. We're looking for someone who loves using data to tell a story - someone who can connect numbers to business strategy and move the organization forward. This role blends hands-on analysis with strategic leadership, working across teams to embed a culture of data-driven decision-making.

To be successful in this role, you will need a high level of analytical proficiency, expertise in price testing, and the ability to interpret pricing data to inform strategic decisions. You will collaborate closely with cross-functional teams to ensure pricing strategies align with market demands, customer behaviors, and overall company goals. In addition to developing these strategies, you will also oversee the execution of pricing adjustments and continuously monitor their impact to drive ongoing optimization.

Key Responsibilities:

Pricing Strategy Development

• Design and implement dynamic pricing strategies based on data insights to optimize margins, customer acquisition, and retention.
• Lead the development of pricing models that reflect customer segmentation, market trends, and competitive landscapes.
• Lead the execution of pricing changes and work with relevant teams to ensure seamless implementation.

Data-Driven Decision Making

• Utilize data analytics tools (e.g., SQL, Excel, BI tools) to analyze go-to-market effectiveness, monitor performance, and recommend adjustments.
• Conduct price testing to assess the impact of pricing changes on sales, profitability, and customer behavior.
• Partner with marketing to translate high-level strategic questions into data-driven solutions and compelling narratives.
• Build an analytics and insights culture by communicating its value to the business stakeholder community.
• Develop and implement a comprehensive marketing data & analytics implementation roadmap.
• Provide oversight for the design, development, and operational support of the data & analytics environment, including the lifecycle of data requirements, modeling, architecture, analytics, and tools.
• Champion a culture of data literacy, enabling the marketing team to make informed, data-driven decisions.

Price Optimization

• Manage and optimize personalized discount strategies for different customer segments, ensuring competitive and profitable pricing.
• Monitor competitor pricing and adjust strategies accordingly to maintain market competitiveness.

Cross-Functional Collaboration

• Collaborate with the marketing team to understand customer needs, feedback, and promotional strategies, ensuring alignment with pricing plans.
• Provide strategic input for pricing decisions related to new product launches, promotions, and seasonal sales events.

Monitoring & Reporting

• Track and report on the performance of pricing strategies, using key performance indicators (KPIs) like conversion rates, revenue, and profit margins.
• Regularly update leadership on pricing strategy performance and drive recommendations for improvements.

The Outcome We Are Seeking:

To succeed in this role, the candidate should develop and implement strategies for pricing and marketing analytics to maximize margins and support customer acquisition and retention. They should learn about our products and customer behaviors to improve the online shopping experience. Key responsibilities include delivering specific results and outcomes, such as the below:

• Boost orders and profits with effective dynamic pricing.
• Drive orders and profitability by championing data-driven decisions.
• Establish credibility in marketing data and analytics, relieving the head of marketing of these tasks.

Why Choose Us?

• Competitive salary and benefits designed to support your well-being.
• A culture that's always striving to learn, improve, and grow - together.
• Opportunities for professional development, mentorship, and career growth.
• True work-life balance: we believe great work happens when people have the space to recharge and take care of themselves outside of work.
• Direct access to leadership and decision-makers - your ideas won't get lost in layers of bureaucracy.
• A role where your work will make a real, measurable impact - improving the online shopping experience for customers and driving meaningful growth for the business.
• A collaborative environment where everyone's voice matters and innovative thinking is encouraged.

Interview Process:

We take hiring seriously because every person we add must have a meaningful impact on our culture, our work, and our team. As a small and growing company, we are intentional about who we bring on board, and we don't compromise on that standard for the sake of speed.

Our interview process includes the following steps:

• Online application
• Predictive Index behavioral and cognitive assessments
• Phone screen
• Panel interview with cross-functional team members
• Final offer

As part of our hiring process, we ask candidates to complete Predictive Index (PI) behavioral and cognitive assessments. These tools help us better understand your natural work style, communication preferences, and problem-solving approaches. They're not used to "pass" or "fail" candidates - rather, they give us a more complete picture of how you might fit within the team and where you can thrive. We believe great hiring is about more than just skills; it's about setting people up for success from day one.

Throughout the process, you'll meet with several people from across the organization - including senior leadership, members of the Marketing department, and internal stakeholders who will be key partners in this role. We believe that great hiring is a two-way street, and our process is designed to give you a real feel for who we are and how we work.

We understand that this level of engagement won't be the right fit for everyone, and that's okay. Candidates who aren't comfortable with any part of the process may find a better fit elsewhere, and we genuinely wish them the best. For those who are excited to engage fully, we're just as excited to get to know you.

Requirements

• Bachelor's degree in a related field (or equivalent experience).
• 7+ years in a pricing or analytics role required - ideally within an e-commerce or digital-first environment.
• Extensive experience using data analytics and visualization tools (e.g., Preset, Power BI, GA4, Amplitude) to build dashboards and drive insights.
• Proficiency in SQL for querying, manipulating, and analyzing large datasets.
• Experience with Python (e.g., pandas, NumPy) for data analysis is a plus.
• The ideal candidate should demonstrate a high level of self-awareness, including a comprehensive understanding of their strengths and weaknesses, and how they can leverage their skills to contribute effectively to the team.
• We require a candidate who is not only curious and eager to learn but also translates that curiosity into actionable insights and initiatives. They should have a proactive approach to problem-solving and continuous improvement.
• The candidate should possess exceptional critical thinking skills, enabling them to analyze complex situations, make informed decisions, and develop innovative solutions to challenges.
• Excellent project management and organizational skills, with the ability to manage multiple priorities in a fast-paced environment.
• Strong communication and interpersonal skills, with the ability to work effectively across teams.
• Ability to build and maintain productive cross-functional relationships to drive business results.

Salary Description

$110,000 - $125,000 Annually