Head of Global Leadership Development
Apply NowCompany: Citigroup, Inc
Location: New York, NY 10025
Description:
The Head of Global Leadership Development is a member of the Learning Senior Leadership Team and is responsible for the design, development and implementation of leadership, management, professional and executive development programs for leaders at Citi. In addition, the role oversees a central design team and a group of subject matter experts in several content areas including human centered leadership, culture, career development, mentoring, executive onboarding and engagement. As part of a global team, the Head of LD will work closely with Talent Management and Engagement (TME), Learning, HR and business partners to embed leadership skills and critical professional capabilities into Citi's culture and practices using social, mobile and traditional learning methods. This role will report to the Chief Learning Officer (CLO) within Citi's Human Resources organization.
Key Responsibilities:
Lead the strategy, design, development, and implementation of leadership and management development offerings for approximately 30,000 people managers at Citi
Set a dynamic strategy for developing leaders through a rapidly changing digital world
Build the strategy and oversee the implementation for common professional development offerings globally across Citi's 200,000 employees
Own the design, planning, and implementation of the learning strategy for Citi's executive leaders and ensure it reflects the vision, business strategy, and priorities of the Executive Management Team
Continue to evolve Citi's leadership development core curriculum and deployment through strong partnerships with product and function partners
Partner with Culture & Behavioral Insights team to build skills/habits identified as culture enhancing. Provide updates to Executive Sponsors, Board members and regulators on progress with Citi's Way.
Drive portfolio awareness and program enrollments through targeted marketing, test and learn approaches to how we communicate and strong stakeholder engagement practices.
Run a global center of excellence for management and professional development delivery through a centralized faculty model.
Drive alignment across talent development offerings by maintaining a strong partnership with TME Advisors to develop core curricular components that can be leveraged on a global basis
Build and curate an inventory of learning solutions, maintain communities of practice, and disseminate thought leadership across learning teams to drive enterprise adoption
Design and develop learning solutions that employ virtual, social, and classroom modalities
Utilize advanced technologies and methods for solution design, development, delivery, and analysis
Employ human capital data analytics to arrive at actionable insights and make evidence-based decisions
Work closely with a broad range of stakeholders to implement the portfolio of responsibilities above, including senior HR and business leaders
Elevate Citi's brand and reputation as a developer of talent in the financial services industry
Keep abreast of external best practices and benchmarking in the field of executive and leadership development, talent management, and organization development, and leverage the knowledge to both create new offerings and enhance current ones
Knowledge/Experience/Competencies:
15+ years' experience in learning and leadership development; business and/or organizational development background a plus
Demonstrated ability to build strong relationships with key business and HR leaders across a highly complex/matrixed organization and influence to drive change
Breadth of experience in needs assessment, adult learning theories, instructional design, and evaluation tools and techniques
Background in leadership development theories and frameworks, with proven experience in practical application
Excellent people management skills, including virtual team management
Platform skills, strong learning or performance consulting background
Strong group process and facilitation skills; ability to synthesize feedback/input from a variety of sources
Proven experience in organizational change management
Proven ability to coach, develop and lead others
Strong record of operational excellence and ability to move work forward in a matrix environment
Ability to adapt to rapidly evolving and changing priorities; resilient and flexible
Strategic, out-of-the-box thinking with practical/real world orientation
Strong analytical, problem-solving and conceptual skills
Exceptional verbal, written communication and presentation skills to effectively address all levels within the organization
Qualifications:
Bachelor's degree in Human Resources, or related field required. MBA or other advanced degree strongly preferred
Job Family Group:
Human Resources
Job Family:
Talent, Development, Learning & Diversity
Time Type:
Full time
Primary Location:
New York New York United States
Primary Location Full Time Salary Range:
$250,000.00 - $500,000.00
In addition to salary, Citi's offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.
Anticipated Posting Close Date:
May 02, 2025
Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.
If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.
View Citi's EEO Policy Statement and the Know Your Rights poster.
Key Responsibilities:
Lead the strategy, design, development, and implementation of leadership and management development offerings for approximately 30,000 people managers at Citi
Set a dynamic strategy for developing leaders through a rapidly changing digital world
Build the strategy and oversee the implementation for common professional development offerings globally across Citi's 200,000 employees
Own the design, planning, and implementation of the learning strategy for Citi's executive leaders and ensure it reflects the vision, business strategy, and priorities of the Executive Management Team
Continue to evolve Citi's leadership development core curriculum and deployment through strong partnerships with product and function partners
Partner with Culture & Behavioral Insights team to build skills/habits identified as culture enhancing. Provide updates to Executive Sponsors, Board members and regulators on progress with Citi's Way.
Drive portfolio awareness and program enrollments through targeted marketing, test and learn approaches to how we communicate and strong stakeholder engagement practices.
Run a global center of excellence for management and professional development delivery through a centralized faculty model.
Drive alignment across talent development offerings by maintaining a strong partnership with TME Advisors to develop core curricular components that can be leveraged on a global basis
Build and curate an inventory of learning solutions, maintain communities of practice, and disseminate thought leadership across learning teams to drive enterprise adoption
Design and develop learning solutions that employ virtual, social, and classroom modalities
Utilize advanced technologies and methods for solution design, development, delivery, and analysis
Employ human capital data analytics to arrive at actionable insights and make evidence-based decisions
Work closely with a broad range of stakeholders to implement the portfolio of responsibilities above, including senior HR and business leaders
Elevate Citi's brand and reputation as a developer of talent in the financial services industry
Keep abreast of external best practices and benchmarking in the field of executive and leadership development, talent management, and organization development, and leverage the knowledge to both create new offerings and enhance current ones
Knowledge/Experience/Competencies:
15+ years' experience in learning and leadership development; business and/or organizational development background a plus
Demonstrated ability to build strong relationships with key business and HR leaders across a highly complex/matrixed organization and influence to drive change
Breadth of experience in needs assessment, adult learning theories, instructional design, and evaluation tools and techniques
Background in leadership development theories and frameworks, with proven experience in practical application
Excellent people management skills, including virtual team management
Platform skills, strong learning or performance consulting background
Strong group process and facilitation skills; ability to synthesize feedback/input from a variety of sources
Proven experience in organizational change management
Proven ability to coach, develop and lead others
Strong record of operational excellence and ability to move work forward in a matrix environment
Ability to adapt to rapidly evolving and changing priorities; resilient and flexible
Strategic, out-of-the-box thinking with practical/real world orientation
Strong analytical, problem-solving and conceptual skills
Exceptional verbal, written communication and presentation skills to effectively address all levels within the organization
Qualifications:
Bachelor's degree in Human Resources, or related field required. MBA or other advanced degree strongly preferred
Job Family Group:
Human Resources
Job Family:
Talent, Development, Learning & Diversity
Time Type:
Full time
Primary Location:
New York New York United States
Primary Location Full Time Salary Range:
$250,000.00 - $500,000.00
In addition to salary, Citi's offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.
Anticipated Posting Close Date:
May 02, 2025
Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.
If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.
View Citi's EEO Policy Statement and the Know Your Rights poster.