Account Manager, Strategic Partnerships
Apply NowCompany: Air Miles Loyalty, Inc.
Location: Toronto, ON M4E 3Y1
Description:
Application Deadline:
05/15/2025
Address:
250 Yonge Street
Job Family Group:
Customer Solutions
Manager, Strategic Partnerships
The AIR MILES Reward Program is one of Canada's most recognized loyalty programs, with over 10 million active collector accounts, representing more than half of all Canadian households. AIR MILES collectors earn Reward Miles at more than 300 leading Canadian, global and online brands and at thousands of retail and service locations across the country. AIR MILES is a wholly owned subsidiary of the Bank of Montreal (BMO). BMO is Canada's oldest bank and the 8th largest in North America with more than 12 million customers globally.
Position Overview:
We are looking for a tenacious member to join our Strategic Partnerships team. This role has hybrid Business Development and Account Management responsibilities. You will be accountable for revenue growth through a mix of selling-in to new partners and managing existing ones.
This role is best suited to those that want a step-up experience where you can have a high level of responsibility, senior-level interaction, and influence on business strategy. That means we may not yet have the same processes or tools you could expect in a traditional Business Development or Client Success role. At times, you could be the one rolling up your sleeves to identify the opportunity, creating a new process and/or tool.
To deliver revenue growth, responsibilities include:
Qualifications:
Salary:
$74,800.00 - $138,600.00
Pay Type:
Salaried
The above represents AIR MILES' pay range and type.
Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents AIR MILES' expected target for the first year in this position.
AIR MILES' total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. AIR MILES also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards
About Us
The AIR MILES Reward Program is one of Canada's most recognized loyalty programs, with over 10 million active collector accounts, representing more than half of all Canadian households. AIR MILES collectors earn Reward Miles at more than 300 leading Canadian, global and online brands and at thousands of retail and service locations across the country. AIR MILES is a wholly-owned subsidiary of the Bank of Montreal (BMO). BMO is Canada's oldest bank and the 8th largest in North America with more than 12 million customers globally.
As a member of the AIR MILES team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one - for yourself and our customers. We'll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we'll help you gain valuable experience, and broaden your skillset.
To find out more visit us at https://bmo.wd3.myworkdayjobs.com/en-US/External-AIR-MILES.
AIR MILES is committed to an inclusive, equitable and accessible workplace. By learning from each other's differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.
Note to Recruiters: AIR MILES does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to AIR MILES, directly or indirectly, will be considered AIR MILES property. AIR MILES will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.
05/15/2025
Address:
250 Yonge Street
Job Family Group:
Customer Solutions
Manager, Strategic Partnerships
The AIR MILES Reward Program is one of Canada's most recognized loyalty programs, with over 10 million active collector accounts, representing more than half of all Canadian households. AIR MILES collectors earn Reward Miles at more than 300 leading Canadian, global and online brands and at thousands of retail and service locations across the country. AIR MILES is a wholly owned subsidiary of the Bank of Montreal (BMO). BMO is Canada's oldest bank and the 8th largest in North America with more than 12 million customers globally.
Position Overview:
We are looking for a tenacious member to join our Strategic Partnerships team. This role has hybrid Business Development and Account Management responsibilities. You will be accountable for revenue growth through a mix of selling-in to new partners and managing existing ones.
This role is best suited to those that want a step-up experience where you can have a high level of responsibility, senior-level interaction, and influence on business strategy. That means we may not yet have the same processes or tools you could expect in a traditional Business Development or Client Success role. At times, you could be the one rolling up your sleeves to identify the opportunity, creating a new process and/or tool.
To deliver revenue growth, responsibilities include:
- For new and existing partners, championing their deliverables by:
- Upholding an understanding of best practices and trends in loyalty, their industries and businesses
- Navigating and influencing cross-functional groups' requirements, schedules, and dependencies. Includes Marketing, Analytics, Operations and Legal
- For new partners, leading the end-to-end B2B sales process including:
- Developing pursuit plans for the top prospects in your respective sectors
- Initiating and tracking lead generation activities
- Customizing the content for the Discovery and any subsequent meetings
- Determining offer design, setting pricing, and pitching these
- Initiating and negotiating contracts
- For existing partners, leading end-to-end account management including:
- Being recognized as the trusted, committed key point person internally and externally
- Building annual plans that ensure contractual commitments are met, and include opportunities to grow their respective KPIs
- Conducting monthly, quarterly and annual business reviews with relevant insights and actionable recommendations
- Supporting the Strategic Partnerships Director on major contract renewals
Qualifications:
- Minimum of 5 years of directly related work experience in loyalty management, shopper marketing, agency client management, business development, or key account management
- Strong customer acumen with an ability to diagnose business drivers, gain more than fair share of attention, influence decision making processes, and customize short and long-term solutions.
- Demonstrated ability to navigate constant ambiguity, in areas ranging from developing processes to new products, and take the initiative to proactively act without precedent.
- Above average verbal & written communication skills, with ability to adapt style to different audiences (e.g., boardroom of tenured, executives to energetic, relationship-based agency).
- Proven ability creating and upholding a high level of urgency with internal and external stakeholders, beyond just regularly following-up.
- Strong business acumen with ability to understand profit drivers, develop forecasts, and implement consulting math.
- Experience in managing and managing up on highly complex projects. Complex is defined as high # of stakeholders, multi-phase and/or high visibility.
- Ability to travel up to 10% of the time. May include to the U.S. and/or trade shows.
Salary:
$74,800.00 - $138,600.00
Pay Type:
Salaried
The above represents AIR MILES' pay range and type.
Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents AIR MILES' expected target for the first year in this position.
AIR MILES' total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. AIR MILES also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards
About Us
The AIR MILES Reward Program is one of Canada's most recognized loyalty programs, with over 10 million active collector accounts, representing more than half of all Canadian households. AIR MILES collectors earn Reward Miles at more than 300 leading Canadian, global and online brands and at thousands of retail and service locations across the country. AIR MILES is a wholly-owned subsidiary of the Bank of Montreal (BMO). BMO is Canada's oldest bank and the 8th largest in North America with more than 12 million customers globally.
As a member of the AIR MILES team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one - for yourself and our customers. We'll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we'll help you gain valuable experience, and broaden your skillset.
To find out more visit us at https://bmo.wd3.myworkdayjobs.com/en-US/External-AIR-MILES.
AIR MILES is committed to an inclusive, equitable and accessible workplace. By learning from each other's differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.
Note to Recruiters: AIR MILES does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to AIR MILES, directly or indirectly, will be considered AIR MILES property. AIR MILES will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.