Corridors of Opportunity Implementation Program Manager

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Company: City of Charlotte

Location: Charlotte, NC 28269

Description:

Date Opened: Friday, April 25, 2025 12:00 AM

Close Date: Sunday, May 11, 2025 12:00 AM

Department: Economic Development Department

Salary: $81,178.59 - $101,473.24 Commensurate with Experience

SUMMARY
Supports City's Corridors of Opportunity initiatives, aimed at fostering equitable investment and holistic revitalization across six key areas. This role involves leading cross-departmental collaboration among city teams, community members, and private investors to ensure long-term residents and businesses can thrive in place. Working closely with the Corridors Executive Manager, the Program Manager will coordinate strategic projects, manage budgets, and streamline operations to drive inclusive economic success. The ideal candidate is a strategic, detail-oriented, and adaptable professional with strong problem-solving skills and a deep understanding of city processes.

Summary

The City of Charlotte's Economic Development Department takes great pride in our success with bringing together public and private resources to create places that attract a diversity of talent, job opportunities, and businesses. We are driven to make Charlotte competitive in the global market and facilitate an environment through which all residents and businesses have opportunities for economic success. Areas of focus include development/redevelopment, entrepreneurship and small business support, business recruitment and retention, and talent development. Through active and strategic collaboration with other City departments and community partners, the team fulfills its purpose of helping businesses and residents thrive.

The Department is seeking an Implementation Program Manager to provide cross-departmental support to the City's Corridors of Opportunity initiatives and lead collaborative projects between internal teams/departments, community members, and private sector investors to create strategic outcomes demonstrating the City's commitment to support equitable investment, holistic corridor revitalization, and to facilitate the ability for long-term residents and businesses to stay-in-place within the six identified corridors.

The Program Manager will work hand in hand with the Corridors of Opportunity Executive Manager to organize and prioritize critical issues, and gain information required for the overall team to facilitate conversations and execute effective decision-making. The Implementation Program Manager will direct the administrative, financial, and operational activities for each Corridor of Opportunity and track the overall Corridors budget.

The ideal candidate for the Implementation Program Manager position is strategic, detail oriented, collaborative, and multidisciplinary with a thorough understanding of City of Charlotte decision making structure. They can think outside of the box, problem solve, synthesize information to make connections and key communications, and make decisions quickly and thoughtfully with both the community and City interests in mind.

Major Duties and Responsibilities:
  • Program Management:
    • Partner with Corridors Executive Manager, Infrastructure and Strategy Development Manager, Engagement Lead and Urban Design Lead, which make up the Corridors Core Team, to create a cohesive point of view to effectively implement projects and initiatives
    • Organize and lead the Corridors Implementation Team on specific projects as needed, providing direction and oversight as it relates to the overall Corridors of Opportunity Program
  • Collaboration:
    • Provides input to the Corridors Executive Manager, Core Team and the Corridors leadership team discussions to assist with decisions and support operations and strategies.
    • Develop and maintain effective working relationships among internal departments to create cohesive communications and collaborative working approach
    • Engage with local stakeholders on City-led projects and other Comprehensive Plan implementation efforts.
  • Program outreach and partnerships:
    • Work closely with external stakeholders and community to ensure program is strategically aligned with community vision and goals
    • Participate in program events, workshops and meetings to promote program and gather feedback
  • Mentoring and Representation
    • Mentor and provide strategic advising for members of implementation team and individual project coordinators related to the Corridors program
    • Represent the program among internal City leadership and external community stakeholders
  • Program monitoring and reporting:
    • Develop and maintain Corridors project tracking system
    • Create and manage measurable (SMART) metrics to effectively manage the cohesive program
  • Operations and Finance Administration:
    • Manage administrative aspects of program and signature projects: negotiate and monitor budget, expenditures and schedule
    • Develop and negotiate contracts, scope-of-work documents, payment plans, contracts, and other legally binding artifacts

Knowledge, Skills & Abilities
  • In-depth knowledge of program and project management methodologies
  • Interpersonal skills necessary to develop and maintain adequate and appropriate working relationships
  • Ability to perform a variety of duties, often changing from one task to another of a different nature
  • Strong customer service and communications skills
  • Ability to meet schedules and quick deadlines of the work promptly

Minimum Qualifications
  • Requires an Bachelor's Degree and at least five years of experience or a Master's Degree and at least three years of experience.
  • Requires excellent oral and written communication
  • Demonstrated ability to work in a multi-disciplinary, dynamic matrix-style team environment.
  • Additionally, applicants must demonstrate the ability to handle multiple tasks, align strategies and concepts, and work independently to move forward initiatives, projects, and tasks.


Preferred Qualifications:
  • The preferred candidate will have an interest in pursuing a career in city leadership or management.


CONDITIONS OF EMPLOYMENT

The City's Background Check Policy requires background checks to be conducted on final internal or external candidate(s) applying for any position with the City of Charlotte. The type of information that will be collected as part of a background check includes, but is not limited to: reference checks, social security verification, education verification, criminal conviction record check, and, if applicable, a credit history check, sex offender registry and motor vehicle records check.

Background checks must be in compliance with all federal and state statutes, such as the Fair Credit Reporting Act (FCRA). The checks must be consistent with the guidelines set forth by these laws requiring organizations to obtain a candidate's written authorization before obtaining a criminal background report, motor vehicle records check or credit report; and to properly store and dispose of information derived from such reports.

Final candidates must pass a pre-employment drug-screening test and physical examination. During the selection process, candidates may be asked to take a skills test, and/or participate in other assessments.

The City of Charlotte is an Equal Opportunity Employer.

HOW TO APPLY

Apply online.

Federal law requires employers to provide reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job.

You are welcome to visit the City of Charlotte Human Resources Department lobby where we have workstations available. Our office is located at 700 East 4th Street, Suite 200, Charlotte, NC 28202. Our hours are Monday through Friday, 8 a.m. to 5 p.m. (EST), excluding official City holidays.

For questions about your application or the hiring process, please email Careers@ci.charlotte.nc.us.

The City of Charlotte is committed to making the job application process accessible to all. Upon request, auxiliary aids, written materials in alternate formats, language access, and other reasonable accommodations or modification will be provided. To make a request, please email HRADAAdministration@charlottenc.gov, call 704-962-6168, or visit us in person at 700 4th St., Charlotte, NC 28202.

BENEFITS

The City of Charlotte provides a comprehensive benefits package to all employees.

Click here to learn more about the City of Charlotte's benefits.

The City of Charlotte is a drug and alcohol-free workplace.

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