Business Travel Sales Manager
Apply NowCompany: HRI Hospitality
Location: San Jose, CA 95123
Description:
At HRI Hospitality, we offer a unique perspective on hotel ownership and management.
We're here to expand the possibilities of what once was, with our history of restoring properties to their former glory as well as new build projects that become the center of their vibrant urban community, we take it to the next level.
We are looking for people to join our team that share in the passion for warm welcomes and creating an unforgettable experience for our guests. With a wide array of brands in exciting locations, HRI Hospitality is the destination to set course for growing your career!
Pay Range:
$75,000.00-$95,000.00
Job Title: Business Travel Sales Manager
Department: Sales and Marketing
Supervision Exercised: N/A
Supervision Received: Director of Sales
JOB SUMMARY
The Business Travel Sales Manager is responsible for growing business in the corporate and local negotiated segments. This individual will continue to further penetrate existing accounts as well as procure new business for their assigned hotel(s). The Business Travel Sales Manager is also responsible for meeting assigned monthly sales goals.
Experience
Skills and Knowledge
The individual must possess the following knowledge, skills, and abilities to be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation.
Must be able to read, write, and understand English
Excellent verbal and written communication skills, including leading and participating in formal presentations
Advanced level of producing business transient revenue through directly soliciting business via aggressive prospecting, making presentations, developing contracts, negotiating, and closing sales
Strong organizational skills with the ability to handle multiple tasks in a fast-paced environment
Strong computer skills. Microsoft Office, CI/TYi, and other programs as they pertain to this position
Experience with Travel Click business intelligence products
Experience reading and understanding STR reports
Experience with multiple brands (Hyatt, Hilton, Marriott) and brand-specific sales systems
Ability to work as part of a team
Strong desire to deliver high-quality customer service
Detail-oriented and organized as it pertains to accuracy and efficiency
Good personnel management and organizational skills
JOB DUTIES
Responsible for meeting or exceeding revenue goals in the Business Travel market segment(s) for the hotel.
Responsible for the online RFP Management processes as applicable to brand or third-party sources, for securing new accounts within the Business Travel market segment(s) for hotel.
Assist with the completion of required reports for hotel in a timely manner
Effectively communicate with the Director of Revenue and/or the Director of Sales to review opportunities that impact revenue goals
Conduct weekly sales calls to existing and new accounts, as well as uncover new business in assigned market segment(s)
Conduct site inspections, escort client visits, actively entertain, and personally interact with customers, as appropriate for transient travel development.
Travel locally to conduct outside calls, promote the hotel
Attend tradeshows representing hotel as required
Generate leads and new business through internet searches, telephone and email solicitations, mailings, referrals, networking, trade shows, professional and community organizations, sales, blitzes, etc.
Maintain relationship with the brand's national sales office (where applicable)
Arrange site inspections for new accounts
Respond to all sales inquiries within 24 business hours
Execute and support the operational aspects of business booked (e.g., generating proposal, writing contract, and customer correspondence)
Responsible for negotiating volume account contracts and the implementation and setup as required
Analyze historical, current, and future hotel/market trends and develop strategies to maximize occupancy and average rate of assigned hotels through creative and selective selling
Remain current on new competition, changes in the market
Assist in the development of the annual budget and quarterly owner reviews
Participate in management meetings to discuss budget, forecast, and rate
Attend a minimum of one revenue strategy call per month
Participate in yearly creation of BT budget
Assist with the completion of marketing and owner presentations
Partner with the operations team of assigned hotels to coordinate customer specifications, effectively respond to customer issues and comments to ensure customer satisfaction
Provide a weekly sales activity recap to property GM and DOS - This may also require the information to be entered in the property sales system, as requested
Completion of weekly/monthly sales activity goals provided by each property
Adjust work schedule as needed to meet the business demands, which may include hours in early morning, evening, and/or weekend hours
Other duties as assigned
HRI is an Equal Opportunity Employer and provides fair and equal employment opportunity to all employees and applicants regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, veteran status or any other protected status prohibited under Federal, State, or local laws. All employment decisions are based on valid job-related requirements.
We're here to expand the possibilities of what once was, with our history of restoring properties to their former glory as well as new build projects that become the center of their vibrant urban community, we take it to the next level.
We are looking for people to join our team that share in the passion for warm welcomes and creating an unforgettable experience for our guests. With a wide array of brands in exciting locations, HRI Hospitality is the destination to set course for growing your career!
Pay Range:
$75,000.00-$95,000.00
Job Title: Business Travel Sales Manager
Department: Sales and Marketing
Supervision Exercised: N/A
Supervision Received: Director of Sales
JOB SUMMARY
The Business Travel Sales Manager is responsible for growing business in the corporate and local negotiated segments. This individual will continue to further penetrate existing accounts as well as procure new business for their assigned hotel(s). The Business Travel Sales Manager is also responsible for meeting assigned monthly sales goals.
Experience
- Previous hotel sales management experience required. Must have a clear understanding of the Business Travel sales process
- Marriott experience preferred
Skills and Knowledge
The individual must possess the following knowledge, skills, and abilities to be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation.
Must be able to read, write, and understand English
Excellent verbal and written communication skills, including leading and participating in formal presentations
Advanced level of producing business transient revenue through directly soliciting business via aggressive prospecting, making presentations, developing contracts, negotiating, and closing sales
Strong organizational skills with the ability to handle multiple tasks in a fast-paced environment
Strong computer skills. Microsoft Office, CI/TYi, and other programs as they pertain to this position
Experience with Travel Click business intelligence products
Experience reading and understanding STR reports
Experience with multiple brands (Hyatt, Hilton, Marriott) and brand-specific sales systems
Ability to work as part of a team
Strong desire to deliver high-quality customer service
Detail-oriented and organized as it pertains to accuracy and efficiency
Good personnel management and organizational skills
JOB DUTIES
Responsible for meeting or exceeding revenue goals in the Business Travel market segment(s) for the hotel.
Responsible for the online RFP Management processes as applicable to brand or third-party sources, for securing new accounts within the Business Travel market segment(s) for hotel.
Assist with the completion of required reports for hotel in a timely manner
Effectively communicate with the Director of Revenue and/or the Director of Sales to review opportunities that impact revenue goals
Conduct weekly sales calls to existing and new accounts, as well as uncover new business in assigned market segment(s)
Conduct site inspections, escort client visits, actively entertain, and personally interact with customers, as appropriate for transient travel development.
Travel locally to conduct outside calls, promote the hotel
Attend tradeshows representing hotel as required
Generate leads and new business through internet searches, telephone and email solicitations, mailings, referrals, networking, trade shows, professional and community organizations, sales, blitzes, etc.
Maintain relationship with the brand's national sales office (where applicable)
Arrange site inspections for new accounts
Respond to all sales inquiries within 24 business hours
Execute and support the operational aspects of business booked (e.g., generating proposal, writing contract, and customer correspondence)
Responsible for negotiating volume account contracts and the implementation and setup as required
Analyze historical, current, and future hotel/market trends and develop strategies to maximize occupancy and average rate of assigned hotels through creative and selective selling
Remain current on new competition, changes in the market
Assist in the development of the annual budget and quarterly owner reviews
Participate in management meetings to discuss budget, forecast, and rate
Attend a minimum of one revenue strategy call per month
Participate in yearly creation of BT budget
Assist with the completion of marketing and owner presentations
Partner with the operations team of assigned hotels to coordinate customer specifications, effectively respond to customer issues and comments to ensure customer satisfaction
Provide a weekly sales activity recap to property GM and DOS - This may also require the information to be entered in the property sales system, as requested
Completion of weekly/monthly sales activity goals provided by each property
Adjust work schedule as needed to meet the business demands, which may include hours in early morning, evening, and/or weekend hours
Other duties as assigned
HRI is an Equal Opportunity Employer and provides fair and equal employment opportunity to all employees and applicants regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, veteran status or any other protected status prohibited under Federal, State, or local laws. All employment decisions are based on valid job-related requirements.