Product Manager

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Company: Thomson Reuters

Location: Toronto, ON M4E 3Y1

Description:

Product Manager

Role Summary:

Are you passionate about driving innovation and creating seamless customer experiences with Thomson Reuters, a global leader in information solutions? Join our team! In this dynamic role as a Product Manager, you will be instrumental in transforming our business by collaborating with product managers, operations, and technology teams to enhance customer experience. Your focus will be on identifying opportunities for process efficiencies through standardization and simplification, helping to define and implement future state processes that align with our strategic goals. Your efforts will support the development and enhancement of systems and technologies, ultimately contributing to a high-performing, world-class sales and service capability.

About the Role:

In this opportunity as Product Manager, you will:
  • Lead Change Management: Influence business operations by improving processes and leading change management activities to enhance performance.
  • Collaborate Across Teams: Partner with product managers, operations, and technology teams to create elegant and efficient customer experience.
  • Drive Process Improvements: Identify and implement opportunities for process standardization and simplification to boost efficiency.
  • Communicate Effectively: Share ideas clearly and listen actively, translating business rules into future state requirements for complex processes.
  • Innovate and Solve Problems: Approach challenging situations with curiosity and innovation, developing simple solutions for complex challenges.
  • Manage Projects: Oversee new procedures and organizational changes, ensuring proper implementation and coordination of testing.
  • Define Business Requirements: Gather and document business requirements for organizational, process, technical, and informational changes.
  • Develop Performance Metrics: Create and utilize performance metrics to form improvement recommendations.
  • Build Process Maps: Maintain a library of process maps and information flows to ensure clarity and efficiency.
  • Coordinate Change: Implement and coordinate change impacts to ensure successful transitions to stakeholders.


About You:

You're a fit for the role of Product Manager if your background includes:
  • Proven Experience: 5-8 years of experience in creating simple solutions for complex challenges within a business environment.
  • Strong Communication Skills: Ability to articulate ideas clearly and listen effectively to stakeholders.
  • Collaboration Expertise: Proven ability to work collaboratively across diverse teams and functions.
  • Agile Development Familiarity: Experience with agile development methodologies and practices.
  • Time Management Skills: Excellent multitasking and prioritization abilities to manage competing priorities.
  • Critical Thinking and Problem Solving: Demonstrated ability to think critically and solve complex problems efficiently.
  • Technical Acumen: Familiarity with SAP and other technology tools, with the capability to prototype solutions and address technical challenges.
  • Innovative Mindset: Curiosity and innovation in approaching challenges and developing effective solutions.
  • Effective Decision-Making: Confidently make and defend decisions to create better future state experiences.
  • Listening and Translation Skills: Strong listening skills with the ability to translate business needs into actionable requirements.


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What's in it For You?
  • Hybrid Work Model: We've adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected.
  • Flexibility & Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, empowering employees to achieve a better work-life balance.
  • Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow's challenges and deliver real-world solutions. Our Grow My Way programming and skills-first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI-enabled future.
  • Industry Competitive Benefits: We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing.
  • Culture: Globally recognized, award-winning reputation for inclusion and belonging, flexibility, work-life balance, and more. We live by our values: Obsess over our Customers, Compete to Win, Challenge (Y)our Thinking, Act Fast / Learn Fast, and Stronger Together.
  • Social Impact: Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro-bono consulting projects and Environmental, Social, and Governance (ESG) initiatives.
  • Making a Real-World Impact: We are one of the few companies globally that helps its customers pursue justice, truth, and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world.
In the United States, Thomson Reuters offers a comprehensive benefits package to our employees. Our benefit package includes market competitive health, dental, vision, disability, and life insurance programs, as well as a competitive 401k plan with company match. In addition, Thomson Reuters offers market leading work life benefits with competitive vacation, sick and safe paid time off, paid holidays (including two company mental health days off), parental leave, sabbatical leave. These benefits meet or exceeds the requirements of paid time off in accordance with any applicable state or municipal laws. Finally, Thomson Reuters offers the following additional benefits: optional hospital, accident and sickness insurance paid 100% by the employee; optional life and AD&D insurance paid 100% by the employee; Flexible Spending and Health Savings Accounts; fitness reimbursement; access to Employee Assistance Program; Group Legal Identity Theft Protection benefit paid 100% by employee; access to 529 Plan; commuter benefits; Adoption & Surrogacy Assistance; Tuition Reimbursement; and access to Employee Stock Purchase Plan.

Thomson Reuters complies with local laws that require upfront disclosure of the expected pay range for a position. The base compensation range varies across locations.For any eligible US locations, unless otherwise noted, the base compensation range for this role is $99,400 - $184,600.This role may also be eligible for an Annual Bonus based on a combination of enterprise and individual performance.Base pay is positioned within the range based on several factors including an individual's knowledge, skills and experience with consideration given to internal equity. Base pay is one part of a comprehensive Total Reward program which also includes flexible and supportive benefits and other wellbeing programs.

About Us

Thomson Reuters informs the way forward by bringing together the trusted content and technology that people and organizations need to make the right decisions. We serve professionals across legal, tax, accounting, compliance, government, and media. Our products combine highly specialized software and insights to empower professionals with the data, intelligence, and solutions needed to make informed decisions, and to help institutions in their pursuit of justice, truth, and transparency. Reuters, part of Thomson Reuters, is a world leading provider of trusted journalism and news.

We are powered by the talents of 26,000 employees across more than 70 countries, where everyone has a chance to contribute and grow professionally in flexible work environments. At a time when objectivity, accuracy, fairness, and transparency are under attack, we consider it our duty to pursue them. Sound exciting? Join us and help shape the industries that move society forward.

As a global business, we rely on the unique backgrounds, perspectives, and experiences of all employees to deliver on our business goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity Employer providing a drug-free workplace.

We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law. More information on requesting an accommodation here.

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More information about Thomson Reuters can be found on thomsonreuters.com.

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