Senior Director, Corporate Communications

Service Center
CSCS TX

Caliber's Senior Director, Corporate Communications will report to the Chief People Officer leading all internal communications and will partner closely with our CEO and Executive Leadership Team acting as a strong ambassador for the brand. By continuously finding ways to position our culture, strategy, mission, vision, and values to drive engagement for all teammates, this leader plays a critical role in Caliber's continued growth.

Success Looks Like:

• This leader will develop and deploy strategic campaigns and an innovative communications strategy to establish and position Caliber's culture and brand in a multi-unit, distributed service model.
• This leader will oversee and lead a talented communications team encompassing both internal and external areas of expertise.
• This leader will lead a team that is inspired by Caliber's core values and driven by Caliber's company objectives to build a healthy culture internally and protect its reputation externally.
• This leader will develop a strategy, and if needed, will lead the company's communications outreach through a variety of crisis scenarios.
• This leader will ensure that company compliance and code of conduct policies apply to all communications.
• This leader will intentionally build a talent pipeline that ensures continuity and excellence in the corporate communications function.
• This leader will use a wide variety of tools, channels, and modalities with a digital-first approach to reach our over 30,000 teammates (and growing) across 40+ states and multiple lines of business.

Internal Focus:

• Develop strategy for the CEO's communications internally. Partner with the CEO to build a best-in-class example of what communication excellence in a leader looks like.
• Serve as a key business partner to Caliber's executive staff in all facets of internal communications and ensure timely information is shared using appropriate channels.
• Develop creative approaches for teammate communications that supports Caliber's business objectives and engagement goals.
• Design outreach to teammates that drive three main goals - inform, inspire and motivate.
• Partner with the CEO to develop talking points for chosen speaking engagements, interactions with news media, and community events.

You Will Need:

• 10 years or more of progressive experience in related fields and leading teams.
• Exceptional written, verbal and presentation skills and the ability to communicate/collaborate effectively with all levels of the organization.
• Proven track record and passion for applying communications tools and digital technology.
• Experience in providing ongoing data management and campaign performance reporting.
• Experience in corporate communications, brand management, news media and social media content and engagement.
• Ability to quickly generate quality content for a variety of platforms (e.g., digital marketing, social media, thought leadership, company promotion and advancement, etc.).
• Must possess strong organizational and project management skills.
• Must be adaptive, flexible, and able to function effectively in a highly complex situation with a proven ability to multi-task within a fast-paced environment.