Salesforce Technical Product Owner

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Company: Encover

Location: Bellevue, WA 98006

Description:

Job Title:
Salesforce Technical Product Owner

Job Description
We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.

The global technology and services leader that powers the world's best brands, today and into the future. We're solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we're the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.

The Concentrix Technical Products and Services team is the driving force behind Concentrix's transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.

Our game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we're proud to be recognized with awards such as "World's Best Workplaces," "Best Companies for Career Growth," and "Best Company Culture," year after year.

Join us and be part of this journey towards greater opportunities and brighter futures.

Job Title: Salesforce Technical Product Owner

Ability to be hybrid in Bellevue, WA (three to four days onsite)

We are seeking a highly skilled Technical Product Owner with a strong background in Salesforce, integration layers, and APIs to join our dynamic team.

Job Description:

Responsibilities:
  • Define and prioritize the product backlog for Salesforce and integration-related projects.
  • Collaborate with SF Architects & Technical Product Manager to gather requirements and translate them into technical specifications.
  • Work closely with development teams to ensure timely delivery of high-quality features and enhancements.
  • Oversee the integration of Salesforce with other systems using APIs and middleware.
  • Ensure the scalability, security, and performance of Salesforce solutions.
  • Conduct regular reviews and updates of product roadmaps and release plans.
  • Provide technical guidance and support to team members and stakeholders.
  • Stay up-to-date with the latest Salesforce features, integration technologies, and industry trends.


Requirements:
  • Proven experience as a Product Owner or similar role in a technical environment.
  • Strong knowledge of Salesforce, including Sales Cloud, Service Cloud, and custom development.
  • Experience with integration layers, APIs, and middleware technologies.
  • Excellent communication and collaboration skills.
  • Ability to manage multiple priorities and work effectively in a fast-paced environment.
  • Strong problem-solving skills and attention to detail.
  • Salesforce certifications (e.g., Salesforce Administrator, Platform App Builder) are a plus.


The base salary range for this position is $91,457 - $137,186, plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program, 401(k) retirement plan, paid time off and holidays.

The position will be posted for three days from its posting date of 04/25/2025.

#LI-Hybrid

#ConcentrixCatalyst

Location:
USA Bellevue 3326 160th Ave SE, Suite 100 and 305

Language Requirements:

Time Type:
Full time

Physical & Mental Requirements: While performing the duties of this job, the employee is regularly required to operate a computer, keyboard, telephone, headset, and other office equipment. Work is generally sedentary in nature.

If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents

Concentrix is an Equal Opportunity/Affirmative Action Employer including Disabled/Vets.

For more information regarding your EEO rights as an applicant, please visit the following websites:
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To request a reasonable accommodation please click here.

If you wish to review the Affirmative Action Plan, please click here.

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