Director, eCommerce Engineering

Overview

We inspire purpose-filled living that brings beauty and quality to the modern home. Together, we achieve. Associates across our business drive results, innovate, and inspire. Drawn together by our shared values and passion for our customers and our brands, we deliver home furnishings that are expertly designed, responsibly sourced, and bring timeless style and function to people's homes. From the day we opened our first store in Chicago in 1962 to the digital innovations that engage millions of customers today, our iconic brand is over 60 years in the making-and our story is still unfolding.

We're here for it. We think you should be too. We're looking for a driven professional with an inclusive mindset to join our team as a Director, eCommerce Engineering

The Director of eCommerce Engineering will lead the delivery of new capabilities for our customer-facing e-commerce products and continued technology stack modernization. This role is also responsible for leading a high-performance team that utilizes best-in-class DevOps and continuous delivery engineering practices.

In this role, you will collaborate with business Product Management and peers in the technology organization to direct Engineering teams to build end-to-end product delivery and quality assurance on our custom web and mobile platforms and API services via a headless architecture. Additionally, you will lead processes and practices to ensure high availability of all applications and services at scale while leading your team's technical roadmap. You will oversee the total cost of ownership for building, testing, and running your products in Production to deliver on time and on budget. This role is ultimately responsible for the e-commerce experience and platform across all our brands and multiple geographies, making it fast, intuitive, and fun to shop for millions of customers online.

As a Director, eCommerce Engineering you will own one of two specific areas:

• Website Shopping Experience: Product Discovery, Browse, Gift Registry, and associated One Commerce API services and digital tools
• Website Checkout Experience and iOS eCommerce App: Cart and Checkout, Customer Account, iOS eCommerce App, Accessibility, and associated One Commerce API services and digital tools

• This position is fully remote
• This role is a People leader position

A day in the life as a Director, eCommerce Engineering...

• Develop One Commerce Platform microservices to drive shopping capabilities across enterprise (ie Search, Gift Registry, Checkout, Cart, Product, etc)
• Define and drive development strategies aligned with Crate and Barrel's strategic objectives
• Collaborate with cross-functional teams and executive leadership
• Drive innovation, ways of working, and continuous improvement.
• Lead and mentor engineering teams; fostering a collaborative and high-performing team environment while running high performing Agile teams and partnering with Product Management
• Promote best practices in development and testing methodologies
• Strong knowledge in .NET Stack, React JS, observability platforms
• Deep, specialized experience in eCommerce, website, microservices, and cloud technologies.
• Website and iOS Application Development
• Lead the development and quality of .NET/React custom eCommerce websites and iOS App platforms

What you'll bring to the table...

• A hands-on senior technical leader with programming experience who has advanced through the ranks in the digital space and possesses excellent skills and instincts to build great software.
• Working experience with Cloud based technology, preferably across multiple cloud providers (AWS, Google and Azure)
• Expert in leveraging and evolving a Continuous Delivery/Integration pipeline and QA Automation to drive agility
• Strong understanding of architecture patterns and operational characteristics of highly available and scalable applications.
• Strength in building partnerships and proven influence skills, collaborating with cross-functional teams, product and program management.
• Strong executive presence and experience advising and interfacing with senior executives and business leadership on technology related issues
• Curious, creative and out-of-the-box critical thinker - demonstrates a creative approach to problem solving that leverages and challenges current thinking
• Comfortable bringing clarity out of ambiguity
• Capable of leveraging and connecting strong business and technical knowledge

We'd love to hear from you if you have...

• Bachelor's Degree in Information Technology related field or equivalent experience
• 10 or more years in the retail space delivering and operating large-scale, highly available, distributed e-commerce solutions
• 10 or more years of experience with Agile software development and enterprise-scale application management
• 10 or more years managing engineering development teams
• 10 or more years experience managing third party vendor relationships and offshore development teams to achieve business outcomes
• 5 or more years of experience managing and being accountable for budgets

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