Field Service Representative with Security Clearance
Apply NowCompany: ManTech International
Location: Twentynine Palms, CA 92277
Description:
ManTech is seeking a motivated, career and customer-oriented Field Service Representative to support our USMC contract out of 29 Palms, CA. Responsibilities include but are not limited to: * Provide All Source Field Support Representative (FSR) services for ManTech's C4ISR
Sustainment program in direct support of the U.S. Marine Corps.
* Entering problem reports into Configuration Management Professional (CMPro).
* Provide local commands support in upgrading and fielding of systems, software
upgrades, Maintenance Instructions (MIs) and other system level support.
* Provide on-site support for NIWC-Atlantic and MARSYSCOM Program Office as
required Minimum Qualifications: * At least 10 years of hands-on experience with the training and evaluation of procedures, instruction, curriculum management and development, and database management for C4ISR systems, to include three (3) of the following four (4) areas: Systems Requirements, Operational Requirements, Test & Evaluation, and Training.
* Recognized expert who has demonstrated industry and public service leadership in C4ISR Program curriculum development, management, and instruction.
* Strong familiarity with enterprise solutions, databases and software link analysis tools such as Palantir, Advances Analytics Technical Solutions (AATS), and ArcPro. Preferred Qualifications: * Ability to effectively communicate both written and oral to ensure program objectives are clearly convey to others and program level documentation is written clearly and technically correct.
* Ability to troubleshot and provide technical support to end users of USMC Intel products.
* Ability to load, configure and troubleshoot software and hardware issues.
* Advanced proficiency in Microsoft Office products.
* Ability to provide training to end users in the proper operations and maintenance of USMC Intel systems. This training could be over-the-shoulder training in a one-on-one environment or a formal classroom environment with multiple students.
* Experience in submitting "problem reports" and updating them in a web hosted software tracking system.
* CompTIA Security Plus - Continuous Education (CE) Clearance Requirements: * Must have an active TS/SCI Physical Requirements: * Sedentary Work.
Sustainment program in direct support of the U.S. Marine Corps.
* Entering problem reports into Configuration Management Professional (CMPro).
* Provide local commands support in upgrading and fielding of systems, software
upgrades, Maintenance Instructions (MIs) and other system level support.
* Provide on-site support for NIWC-Atlantic and MARSYSCOM Program Office as
required Minimum Qualifications: * At least 10 years of hands-on experience with the training and evaluation of procedures, instruction, curriculum management and development, and database management for C4ISR systems, to include three (3) of the following four (4) areas: Systems Requirements, Operational Requirements, Test & Evaluation, and Training.
* Recognized expert who has demonstrated industry and public service leadership in C4ISR Program curriculum development, management, and instruction.
* Strong familiarity with enterprise solutions, databases and software link analysis tools such as Palantir, Advances Analytics Technical Solutions (AATS), and ArcPro. Preferred Qualifications: * Ability to effectively communicate both written and oral to ensure program objectives are clearly convey to others and program level documentation is written clearly and technically correct.
* Ability to troubleshot and provide technical support to end users of USMC Intel products.
* Ability to load, configure and troubleshoot software and hardware issues.
* Advanced proficiency in Microsoft Office products.
* Ability to provide training to end users in the proper operations and maintenance of USMC Intel systems. This training could be over-the-shoulder training in a one-on-one environment or a formal classroom environment with multiple students.
* Experience in submitting "problem reports" and updating them in a web hosted software tracking system.
* CompTIA Security Plus - Continuous Education (CE) Clearance Requirements: * Must have an active TS/SCI Physical Requirements: * Sedentary Work.