Account Systems Administrator - TS/SCI w/Poly with Security Clearance
Apply NowCompany: General Dynamics Information Technology
Location: Annapolis, MD 21401
Description:
Systems Technician III Transform technology into opportunity as a Systems Technician III with GDIT. A career in enterprise IT means connecting and enhancing the systems that matter most. At GDIT you'll be at the forefront of innovation and play a meaningful part in improving how agencies operate. At GDIT, people are our differentiator. As a Systems Technician III you will help ensure today is safe and tomorrow is smarter. Our work depends on Systems Technician III joining our team. HOW A SYSTEMS TECHNICIAN III WILL MAKE AN IMPACT
Resolves technical requests from self-service tickets in support of internal and/or outside customers.
Creates, deletes and modify customer accounts.
Maintains and updates records and tracking databases.
Alerts management to recurring problems and patterns. Candidate must be a team player and have the ability to adapt in a dynamic, fast-paced environment.
Must be able to multi-task and possess good communication and customer service skills. WHAT YOU'LL NEED TO SUCCEED:
Education: Associates of Arts/Associates of Science
Required Experience: 3+ years of related experience
Required Technical Skills: Windows, Microsoft Office (Outlook, Word, Excel), Data Entry
Security Clearance Level: TS/SCI w/Poly
Preferred Skills: Ticketing System, Active Directory, Customer Service
Location: On Site Certification: Security+, A+ or Net+ Shift: Monday - Friday 8am-4pm GDIT IS YOUR PLACE:
401K with company match
Comprehensive health and wellness packages
Internal mobility team dedicated to helping you own your career
Professional growth opportunities including paid education and certifications
Cutting-edge technology you can learn from #GREENWAY #ITPolyMD Work Requirements
Resolves technical requests from self-service tickets in support of internal and/or outside customers.
Creates, deletes and modify customer accounts.
Maintains and updates records and tracking databases.
Alerts management to recurring problems and patterns. Candidate must be a team player and have the ability to adapt in a dynamic, fast-paced environment.
Must be able to multi-task and possess good communication and customer service skills. WHAT YOU'LL NEED TO SUCCEED:
Education: Associates of Arts/Associates of Science
Required Experience: 3+ years of related experience
Required Technical Skills: Windows, Microsoft Office (Outlook, Word, Excel), Data Entry
Security Clearance Level: TS/SCI w/Poly
Preferred Skills: Ticketing System, Active Directory, Customer Service
Location: On Site Certification: Security+, A+ or Net+ Shift: Monday - Friday 8am-4pm GDIT IS YOUR PLACE:
401K with company match
Comprehensive health and wellness packages
Internal mobility team dedicated to helping you own your career
Professional growth opportunities including paid education and certifications
Cutting-edge technology you can learn from #GREENWAY #ITPolyMD Work Requirements