Help Desk Analyst - Full Scope Poly Required with Security Clearance

Zachary Piper Solutions is currently seeking entry to mid level Help Desk Analysts to support the Virginia Customer on a Full Time engagement sitting out of Redmond, WA. Must have active Full Scope Polygraph to be considered for this role. Qualifications for the Help Desk Analyst include: Basic understanding of Windows/Linux Operating systems Experience with Active Directory and basic IT troubleshooting A+ or Security+ certification highly desired Strong communication skills and attentiveness to detail Active FSP clearance required Responsibilities for the Help Desk Analyst include: Responding to tickets for basic IT troubleshooting issues Managing accounts and access Escalating issues when necessarily to sys admins and cyber team Ensure that customer needs are met Compensation for the Help Desk Analyst includes: 70-110K salary based on experience Health care, vision, dental, 401K, and PTO/holidays annually Keywords: Help Desk Analyst, Help Desk Technician, Desktop Support Specialist, Desktop Support Technician, IT Support, IT Support Analyst, IT Support Technician, IT Technician, Help Desk, troubleshooting, windows, linux, OS, AD, active directory, group policy, migration, A+, Security+, remedy, servicenow, CompTIA, health, vision, dental, 401K #LI-HW1