Operations Voice Manager with Security Clearance
Apply NowCompany: GCyber
Location: Arlington, VA 22201
Description:
GCyber is seeking an Operations Voice Manager, to support a high profile DISA customer. As an Operations Voice Manager, you will ensure the seamless delivery of voice services, including VoIP and Telecomm, within a high-security environment. As an Operations Voice Manager, you will: * Oversee the operation, maintenance, and enhancement of voice communication systems, including VoIP and telecom, ensuring high availability and performance. * Lead and mentor a team of voice communications professionals, ensuring efficiency and alignment with organizational goals. * Develop and implement strategic plans for scalable, resilient, and secure voice communication infrastructure. * Monitor system performance, identifying and resolving issues proactively to minimize impact on operations and service quality * Collaborate with IT security teams to ensure compliance with security standards, including TS and SCI requirements. * Manage vendor relationships, monitor system performance, and drive continuous improvement through industry best practices and innovation. Minimum Qualifications and Experience: * Active DoD Top Secret/SCI security clearance * Bachelor's Degree in IT or related field * 10+ years if experience in voice communication operations, with a focus on VoIP and Telecomm technologies within a DoD environment * Security+ Certification