District Site Coordinator with Security Clearance

Description SAIC is seeking a District SA Site Coordinator, to support the US Army Corps of Engineers RITS Program in Jacksonville, FL. PRIMARY RESPONSIBILITIES: * Manage and maintain currently supported and subsequent Microsoft (MS) Windows Server Operating Systems (OS) on physical and virtual operating environments. * Demonstrate day-to-day adherence with change management precepts and practices and is responsible for writing Change Requests and seeking approval. * Assist in storage and data management, specifically file and folder permissions. * Primary POC for local server, network and telecom repair of District infrastructure components. * Coordinate local response to IAVA vulnerability remediation. * Coordinate Level 3 support to the District technical personnel. * Primary escalation POC for after hours and VIP level support requests. * Ensure the work schedules of SAIC and subcontractor employees are established, documented and coordinated to provide coverage during contractually required operating hours. * Review current workloads and ticket distribution. In coordination with ITC, reassigns priorities to ensure service delivery metrics are met. Responsible for SLR performance. * Collaborate with the local ITC and Ops Officer to ensure the needs of the users are understood and appropriately addressed. * Responsible for monitoring the technical performance of SAIC and subcontractor staff and reporting exemplary or disciplinary performance to the SAIC Division Manager./ Responsible for coordinating subordinate employee recruitment, selection and training, performance assessment, work assignments, salary, and recognition/disciplinary actions. * Monitor the effectiveness of Service Delivery to the local site and reports discrepancies and escalations to the SAIC Division Manager. * Provide weekly performance reports to the ITC and the SAIC Division Manager. Qualifications Required Education and Experience: * Bachelors and two years of experience; four (4) years of experience in lieu of degree. Required Security Clearance: * Interim secret clearance is required prior to start; US Citizenship required. Required Skills: * Experience using Service Now or a similar ticketing system. * Demonstrated professional experience with Windows Server 2012; Windows Server 2016. * Demonstrated experience with VMware. * Understanding of technology areas such as Active Directory, DHCP, DNS, Group Policy, DFS and the ability to maintain other Windows core services. * Comprehension of NTFS file share permissions. * Fundamental understanding of authentication mechanisms such as Kerberos and LDAP. * Basic networking experience (TCP/IP, routing, SSH, OpenVPN). * Ability to coordinate and get cooperation from multiple areas within IT to accomplish assignments. * Must be an independent problem solver with troubleshooting, decision making and analytical skills. Required Certifications: * Current DoD 8570 IA Baseline Certification, IAT Level II (example: Security+ CE). * Must obtain appropriate DOD 8570 IA Computing Environment Certification within 6 months of employment. SAIC accepts applications on an ongoing basis and there is no deadline. Covid Policy: SAIC does not require COVID-19 vaccinations or boosters. Customer site vaccination requirements must be followed when work is performed at a customer site.