Knowledge Management & Automation Technician with Security Clearance

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Company: ITI Solutions Inc.

Location: Lackland AFB, TX 78236

Description:

Knowledge Management & Automation Technician Location: Lackland AFB, San Antonio, Texas Do you thrive on streamlining processes and leveraging technology to improve efficiency? Are you passionate about knowledge management and possess a strong understanding of automation tools? If so, we want to hear from you! About the Position: We are seeking a highly motivated and qualified Knowledge Management & Automation Technician to join our team at Lackland AFB, San Antonio, TX. In this role, you will play a critical role in managing, integrating, automating, and maintaining various knowledge management systems used by our unit. Responsibilities: * Manage, integrate, automate, streamline, economize and maintain unit SharePoint, Confluence, and JIRA webpages. * Provide expert advice and training to unit personnel on the use of these platforms. * Research and maintain up-to-date knowledge of knowledge management systems, technologies, and best practices to advise leadership on potential upgrades. * Automate and maintain various unit tracking systems, including: * Ancillary Training Tracker * Qualification and Training Database * Standardization/Evaluation Database * Operator Proficiency Tracker * Mission Crew Scheduling * Personnel Status and Data Management * Integrate artificial intelligence (AI) and machine learning (ML) into unit data retention, storage, and analysis processes. * Work with Mission Support (MS) and the Information Systems Security Officer (ISSO) to ensure compliance with security protocols. * Collaborate with 001 Combat Support Team (001 CST) developers to integrate custom scripts and software solutions. Qualifications: * Must possess a Top Secret/SCI security clearance (a current interim clearance is also acceptable with a demonstrated path to obtaining a final TS/SCI clearance). * Possess IAW DoDM 8140 (IAT II) certifications * Proven experience in managing and utilizing knowledge management systems, such as SharePoint, Confluence, and JIRA. * Strong understanding of automation tools and scripting languages. * Working knowledge of big data platforms (BDP), Amazon Web Services (AWS), and similar services. * Excellent analytical and problem-solving skills. * Ability to work independently and as part of a team. * Excellent communication and interpersonal skills. Preferred Qualifications: * Experience with integrating AI and ML into data management processes. * Experience with the DoD Cyber Workforce Framework. * Certifications in Cybersecurity (e.g., Security+, Network+, A+// IAW DoDM 8140 (IAT II) certifications)

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